Centre Manager in Training — Fast-Track to GM

Hollywood Bowl Group; Poole; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading entertainment company in Poole is seeking a Deputy Manager to oversee operations and support the Centre Manager. As a key role, you will drive financial performance, enhance customer experiences, and empower your team. The ideal candidate has management experience in leisure or hospitality, demonstrates a passion for service, and excels in team coaching. A flexible schedule is required, as you will work nights and weekends. Join a dynamic team and help create fun, memorable experiences for all guests.

Benefits

£1 extra per hour bonus

Profit-sharing bonus

50% off food during shifts

28 days holiday, plus additional days

Free games vouchers monthly

Optional pension plan

Health and wellness support

Qualifications

• Management experience, ideally within leisure, hospitality, or retail.
• Passion for customer service essential.
• Proven track record in driving business and achieving targets.
• Experience in coaching and developing teams is required.
• Flexibility to work nights and weekends.

Responsibilities

• Accountability for the centre in the absence of the General Manager.
• Support financial targets and service standards across all areas.
• Inspire and motivate team members to deliver outstanding service.
• Ensure a fun and safe environment for customers.
• Contribute to the effective operation of the business.

Skills

Management experience

Customer service passion

Business and sales performance

Team coaching and development

Willingness to work nights/weekends

Job description

A leading entertainment company in Poole is seeking a Deputy Manager to oversee operations and support the Centre Manager. As a key role, you will drive financial performance, enhance customer experiences, and empower your team. The ideal candidate has management experience in leisure or hospitality, demonstrates a passion for service, and excels in team coaching. A flexible schedule is required, as you will work nights and weekends. Join a dynamic team and help create fun, memorable experiences for all guests.