Central Operations Manager

XPO Logistics, Inc.; Peterborough; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading logistics provider in the United Kingdom is looking for a dedicated professional to manage logistics activities and ensure high-level customer service. The role includes administrative duties, tracking projects, creating financial reports, and utilizing IT systems like SAP. Ideal candidates will have a background in transport logistics, customer service skills, and the ability to work under pressure. This position offers up to £40,000 per year plus benefits including company car and holiday options.

Benefits

Company car

25 days holiday plus bank holidays

High street discounts

Cycle to work scheme

Workplace pension

Qualifications

• Previous experience within a transport/logistics organisation is desirable.
• Finance/Invoicing experience would also be advantageous.
• Ability to handle customer requirements quickly and effectively.

Responsibilities

• Carry out all administrative duties with high accuracy.
• Track and update all CI/Project and backhaul activity.
• Create and run operational and financial reports.

Skills

Customer Service Skills

Problem Solving

Ability to Work Under Pressure

Geographical Knowledge of the UK

Tools

SAP

Sphere

WTS

Job description

Pay, benefits and more:

We’re looking to offer a salary of up to £40,000 per annum plus company car. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

• Ensure all administrative duties are carried out as necessary and to a high level of accuracy and professionalism.
• Track and update all CI/ Project and backhaul activity whilst liaising with key stakeholders.
• Create and run operational and financial reports.
• Use and maintain all IT based systems in the effective delivery of their role including SAP, Sphere & WTS.
• Ensure that appropriate communication methods are used to provide information to both internal and external customers as required e.g. haulier comms, dealing with customer issues etc.
• Ensure that all traffic planning activity is undertaken and KPI’s met.
• Oversee the team in preparing and raise invoices and deal with any related queries.
• Undertake any other reasonable task as required.
• Always display the highest standards of leadership, lead by example approach.

What you need to succeed at XPO:

• Previous experience within a transport / logistics organisation would be desirable.
• Finance / Invoicing experience would also be desirable.
• Ability to work under pressure and react quickly to customer requirements.
• Effective Customer Service Skills.
• Ability to take a creative approach to problem solving.
• Good geographical knowledge of the UK.

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and can bring their true self to work. If your experience doesn’t precisely match the job description but you feel you have the needed skills, please reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of world‑class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO’s candidate privacy statement here.