CCTV Operative

Sodexo; Berechurch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global facilities management company is seeking a professional CCTV Operative for Merville Barracks in Colchester. You will be responsible for ensuring a secure environment by monitoring CCTV and access control, responding to incidents, and providing guidance to staff and visitors. Required qualifications include an SIA and CCTV license, alongside strong communication skills. This role offers various employee benefits, including mental health support and discounts.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Qualifications

• Monitor CCTV and protect systems while ensuring site security.
• Greet and ensure visitors comply with security protocols.
• Respond to incidents and assist in fault reporting.

Responsibilities

• Maintain a secure environment by monitoring access.
• Log calls and provide guidance to clients and staff.
• Complete daily occurrence and incident reports.

Skills

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Knowledge of security techniques

Basic computer literacy

Education

Standard SIA license & CCTV License

Background in CCTV

Experience in working in a similar role

Job description

We are seeking a highly professional and vigilant CCTV Operative to join our team at Merville Barracks, Circular Road South, Colchester, CO2 7UT. You will play a critical role in maintaining a secure environment by monitoring access, ensuring site security, and responding promptly to incidents - all in alignment with Ministry of Defence (MoD) protocols. What you'll do:

• Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area
• Monitoring of CCTV, Access Control and other protective systems
• Act as a first line response to activations & incidents or fault reporting
• Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff
• Deliver and maintain customer service at all times, ensuring client satisfaction
• Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression.
• Accurately complete daily occurrence and incident reports
• Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities
• Standard SIA license & CCTV License
• Background in CCTV
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Experience in working in a similar role
• Knowledge of security techniques and site and local emergency procedures
• Basic computer literacy
• Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day