CCTV / Fire Control Operator

Securitas UK; Broughton; On-site; GBP 30,000 - 31,000; Full time

Job summary

A leading security services provider is seeking a CCTV/Fire Control Operator in Broughton. The role involves managing emergency calls, overseeing fire alarm systems, and conducting CCTV investigations. Candidates must possess a CCTV licence and a full UK driving licence, along with 1-2 years of experience in a Security Operational Centre. This position also offers numerous employee benefits, including training opportunities and competitive pay of £14.64 per hour for guaranteed 42 hours per week.

Benefits

Free Parking

Overtime + Onsite Training Team

STRIVE discounts

Healthcare cash plans

Cycle to Work scheme

Qualifications

• Right to work in the UK with a 5-year checkable history.
• 1-2 years experience in a Security Operational Centre role.
• Ability to multi-task and work as an effective team member.

Responsibilities

• Manage emergency calls and incidents promptly.
• Handle fire alarm notifications efficiently.
• Conduct thorough investigations for on-site incidents.

Skills

Advanced computer skills

Excellent organisational skills

Customer service skills

Communication skills

Education

CCTV licence

Full UK Driving Licence

Basic first aid certification

Job description

Company Description

We’re Hiring: CCTV/Fire Control Operator!

Location: Broughton, Chester, CH4

Pay: £14.64 per hour

Hours: Permanent, Full-Time Role – Guaranteed 42 hours per week with a flexible shift pattern.

From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes all house in our brand new employee benefits app, STRIVE!

Grade: Site Based

Explore your purpose. To See a Different World!

About the Role

As a CCTV/Fire Control Operator in Broughton, you’ll do more than monitor systems—you’ll be the nerve centre of safety and emergency response. Your vigilance and decisive action will safeguard lives, assets, and operations, making a tangible impact every single shift.

From managing critical calls and coordinating fire and rescue services to conducting in-depth CCTV investigations, as a CCTV/Fire Control operator you’ll play a pivotal role in a professional, supportive team that thrives on precision, collaboration, and continuous growth. In this high‑stakes environment, every moment is an opportunity to learn, lead, and make a difference.

This isn’t just another job. It’s your chance to step into a role where your expertise is valued, your development is championed, and your presence truly matters. Join us as a CCTV/Fire Control Operator and be the difference when it counts.

Benefits of this particular site?

• Free Parking
• Overtime + Onsite Training Team

Job Description

What you'll be doing:

• Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites
• Fire Alarm System Management: Handle fire alarm notifications and mobilise the on‑site Fire and Rescue Service efficiently
• Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies
• Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs
• Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours
• CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly
• Incident Investigation: Conduct thorough investigations for on‑site incidents using CCTV and access control software. Ensure quality and timely presentation of information
• Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands
• Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager

Please note – The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

Qualifications

What we’re looking for:

• Right to work in the UK, 5 year checkable history and pass a high level of security clearance
• CCTV licence
• Full UK Driving Licence
• Basic first aid certification
• 1 – 2 years experience of working in a Security Operational Centre role
• Advanced computer skills
• Ability to be an effective team member and able to multi‑task
• Considerable knowledge of security operations and procedures
• Ability to write routine correspondence, including logs and reports
• Excellent organisational, customer service and communication skills
• Handle projects responsibly and have a flexible approach

Due to the nature of this opportunity, candidates must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) Clearance.

Additional Information

It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the role's minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan – Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check‑ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost‑effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

See a different world.