Catering Support Manager

Compass Group PLC; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading catering company is looking for a Catering Support Manager to oversee hospitality services across multiple sites in Birmingham. The role involves managing staff, ensuring high standards, and supporting the General Manager. Candidates should have strong leadership and communication skills, a full UK Driving Licence, and be flexible to work varying hours. Join us for competitive pay and great opportunities for career growth.

Benefits

Competitive pay

Learning and development opportunities

Diverse workplace environment

Qualifications

• Strong leadership, organisational, and communication skills.
• Excellent customer service focus.
• Financial awareness with good IT skills.
• Flexibility to work evenings and weekends as needed.
• Full UK Driving Licence.
• Desirable: Experience in a similar multi-site role.
• Understanding of food production and operational catering.

Responsibilities

• Lead the delivery of hospitality and catering services across the WMP contract.
• Manage staff and delegate feeding, conferences, and events.
• Support and stand in for the General Manager when required.
• Lead, coach, and develop a small on-site team.
• Manage stock, control costs, and reduce food waste.
• Maintain high standards of health, safety, and food hygiene.
• Build effective relationships across internal teams and ensure customer satisfaction.
• Travel between sites.

Skills

Leadership

Organisational skills

Communication skills

Customer service focus

Financial awareness

IT skills

Job description

Overview

Are you a hospitality or catering professional ready for a new challenge in a fast-paced, multi-site environment? We're looking for a Catering Support Manager to support an ESS contract. This key leadership role involves overseeing daily hospitality and catering services, deputising for the General Manager, and ensuring consistently high standards across multiple sites—from simple refreshments to formal dinners for over 200 guests.

Responsibilities

• Lead the delivery of hospitality and catering services across the WMP contract
• Manage staff and delegate feeding, conferences, and events
• Support and stand in for the General Manager when required
• Lead, coach, and develop a small on-site team
• Manage stock, control costs, and reduce food waste
• Maintain high standards of health, safety, and food hygiene
• Build effective relationships across internal teams and ensure customer satisfaction
• Travel between sites (a full driving licence is essential)
• Proven experience managing teams in hospitality or catering

Qualifications

• Strong leadership, organisational, and communication skills
• Excellent customer service focus
• Financially aware with strong IT skills
• Flexibility to work evenings and weekends as needed
• Full UK Driving Licence
• Desirable: Experience in a similar multi-site role
• Understanding of food production and operational catering

About Compass

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!