Catering Supervisor | Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)

Northumbria Healthcare Nhs Foundation Trust; Cramlington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK health service provider is looking for a Catering Supervisor to join their team at Cramlington hospital. This role involves overseeing food service quality, adhering to hygiene regulations such as HACCP, and managing staff. Candidates should possess supervisory skills and a solid knowledge of stock control. You will play a significant part in delivering excellent catering services that support NHS operations.

Qualifications

• Sound knowledge of stock control procedures.
• Ability to supervise and train staff.
• Willingness to undertake DBS checks if required.

Responsibilities

• Receive and store goods following HACCP policies.
• Serve food to staff and check temperature levels.
• Oversee cleaning and maintenance of catering equipment.
• Manage Coffee Shop/Barista assistants to ensure service quality.

Skills

Stock control procedures

Supervisory skills

Understanding of HACCP and COSHH

Job description

Position Overview

We have a position available for a catering supervisor to join the team at Cramlington hospital. As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.

Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Key Responsibilities

• Receiving, checking for quality, temperature and correct quantity as per order to suppliers, and storage of goods in the appropriate area within the time limits set out in the department policy on Hazard Analysis and Critical Control Point (HACCP).
• Demonstrate the ability to serve food to staff and to check temperature levels and be aware of the Food Temperature Regulations.
• Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.
• Preparation of vegetables, fruits, salads and other dishes.
• Preparation and dispatch of meals.
• Service of food in restaurant, dining room and associated areas, and preparation of sandwiches, hot snacks and beverages where applicable.
• The cleaning and re‑stocking of vending machines.
• Operation of the Staff Dining Room cash register.
• Accountable for the control and direction of all Coffee Shop/Barista assistants and provision of a high quality, efficient, customer‑oriented catering service in compliance with the Trust Patient Confidentiality Policy.
• Ensure high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.
• Simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.
• Assist in the coordination of the Catering Services to the Hotel Services Officer.
• Checking and accounting for cash and vouchers, keeping of records and continuous updating of the Function Diary.
• Oversee replenishing and maintenance of automatic vending machines; must have sound knowledge of stock control procedures.
• Flexible working arrangements and undertake any other duties as may be required; willing to undertake training deemed necessary by the Catering Superintendent /Hotel Services Officer.
• Fully effective and efficient deployment of staff.
• Administration of Staff Rostering system.
• Undertake “Return to Work” meetings with staff following sickness absence.
• Administration, training and development, appraisal and counseling of staff.
• Checking and upkeep of all catering equipment and maintenance of service/report schedules.
• On‑the‑job training to staff to ensure correct methods and working practices; provide close supervision until required standard is achieved.
• Respond to low‑level complaints in an effective and professional manner to a successful resolution.
• Ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
• Regularly complete quality control sheets in accordance with quality control procedures.
• Assist staff in recording incidents via the Datix system.

Requirements

• Must have a sound knowledge of stock control procedures.
• Appreciation of HACCP, COSHH, and Trust policies.
• Ability to supervise and train staff.
• Willingness to undertake DBS checks if required.

Additional Information

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provides specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state‑of‑the‑art specialist emergency care hospital – The Northumbria, three general hospitals – North Tyneside, Wansbeck and Hexham hospitals – and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and the benefits of working for us.

This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

This advert closes on Thursday 27 Nov 2025.