Catering Service Supervisor

Sodexo Ltd; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global services provider in Cambridge seeks a dedicated individual to oversee operations in the Coffee Bar and catering services. Candidates should exhibit strong leadership, organizational, and interpersonal skills. This role includes managing service delivery, compliance, and team performance, while offering competitive hourly pay and attractive employee benefits.

Benefits

Unlimited access to wellbeing support

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Excellent interpersonal and communication skills are essential.
• Positive, energetic, and proactive attitude.
• Strong organizational abilities and attention to detail.
• Experience in leading a team.
• Strong financial understanding and budget management.
• Relevant health and safety qualifications.

Responsibilities

• Take responsibility for the unit in the absence of the lead.
• Receive deliveries and process invoices accurately.
• Supervise the delivery of soft FM services.
• Enforce compliance with health and safety.
• Lead the Coffee Bar Team to high performance.
• Ensure timely and efficient service at Coffee bar and catering.

Skills

Interpersonal skills

Organizational abilities

Team leadership

Customer focus

Communication skills

Job description

• Full time
• 40 hours per week
• Shifts between 06:30 - 22:00 & weekends between 08:00-16:30
• £15.27 per hour
• Site Specific Benefits
• Opportunities for career development
• Plus our Sodexo employee benefits package

What you'll do

• To take responsibility for the unit in the absence of the Restaurant and Hospitality Lead.
• To Receive deliveries, process invoices, take accurate stock count and keep stock at required levels
• Supervise the delivery of all soft FM services, including daily cleaning, periodic deep cleans, waste management, washroom services, pest control, and grounds maintenance.
• Actively enforce relevant statutory, company and site OH&S compliance together with the monitoring of related equipment
• Motivate, engage and lead Coffee Bar Team to perform their roles to a high standard and in alignment to Sodexo policies and procedures
• Ensure the prompt provision and efficient service of all Coffee bar and catering requirements at the specified time to the standards laid down in the KPI's and catering guidelines
• Be the face of Cafes service and own the service front and back of house
• Ensure that the Company’s accountancy documentation and administration procedures are carried out to the Sodexo Way Compliance Standards and that the necessary weekly and monthly returns are completed accurately and transmitted at the appointed time or dispatched manually.
• Keep our teams safe by having a close eye on Health & Safety practices, reporting issues as required.
• Collaborate with internal teams to support a seamless workplace experience.

What you'll bring

• Previous experience in a similar client facing role is a plus, but excellent interpersonal and communication skills are the key
• A positive, energetic and proactive attitude
• Strong organisational abilities and attention to detail
• Shown Ability in leading a team
• High organizational skills
• Industry acumen and knowledge of external catering developments and innovations
• Strong financial understanding and demonstrable budgeting management
• Experienced in adhering to and driving company initiatives
• Personal innovation and passion for food and coffee service
• Demonstrative customer focus and service skills
• Strong communication, and negotiation skills
• Experience working in a standards /compliance environment
• Relevant craft and H&S qualifications and training

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications