Catering Clerk | Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trusts; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major healthcare provider in Nottingham seeks a Catering Clerk. You will support the food production department by accurately managing food supplies and orders, maintaining documentation, and operating catering software. The ideal candidate will be proactive, detail-oriented, and skilled in ICT systems. This role is pivotal in ensuring quality food service for patients, emphasizing teamwork and effective communication. Join a diverse team committed to improving health and wellbeing.

Qualifications

• Proven ability to maintain accurate documentation for catering services.
• Experience with ICT software packages related to catering.
• Strong communication skills to interact with wards and departments.

Responsibilities

• Produce and report catering supplies for the wards.
• Maintain accuracy of documentation for food service.
• Operate catering software to record food issued.

Skills

Proactive

Teamwork

Attention to detail

Excellent communication

ICT software skills

Job description

Overview

We require proactive and hardworking staff to work as part of a team within the Food Production department at our Central Production Unit at City Campus and Receipt and Distribution Unit at the QMC Campus. The Catering Clerk role is key to the Food Production department in ensuring all meal and food & beverages for our patients are issued recorded accurately using our electronic ordering system.

Responsibilities

• Produce, print and report catering supplies requested by the wards using an ICT software package.
• Maintain accurate documentation and information for all catering supplies and ensure the service of all types of food and beverage is given to the expected standards required of the department.
• Operate the catering software to monitor and record all catering food issued to the wards.
• Print patient meal orders documents twice a day and issue to the relevant teams and areas.
• Receive orders of additional food from wards, record and relay the information to the Production team.
• Accurately record all food and drinks items issued to the Patients Meals Service.
• Input all food items, drink items & stock transfers that are issued to the Patients Meals Service into the catering software and other records.
• Produce reports using the catering software for the Catering team and management when required.
• Keep the catering software up to date with menu changes, products and costs.
• Use other software systems to report and record information.
• Carry out general administration duties for Food Production including taking orders over the phone, taking and passing on messages, managing stationery, printing documents & labels and photocopying.
• Answer the telephone in a courteous and helpful manner.
• Communicate with wards and departments notifying them of any changes to the service.
• Control the efficient and effective use of resources.
• Report any premises and equipment faults to line manager/supervisor.
• Maintain a safe working environment in relation to office area.
• Maintain confidentiality when privy to sensitive information in the office.

Qualifications

Refer to the job description and person specification attached to the advert for the full details of the vacancy.

About NUH

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

This advert closes on Monday 29 Dec 2025.