Catering Assistant – Christmas

John Lewis Partnership; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Nottingham is seeking a Catering Assistant to join their team. The role involves ensuring smooth catering operations, providing excellent customer service, and maintaining high hygiene standards. Ideal candidates should possess flexibility and a passion for food. This position offers an inclusive work environment with a focus on work-life balance and team collaboration.

Benefits

Free food in dining rooms on working days

Flexible working arrangements

Qualifications

• Ability to be flexible to work across the whole Catering team.
• Passion for food.
• Keen eye for detail and high standards in food preparation and hygiene.

Responsibilities

• Work as a team to ensure a smooth catering service.
• Provide positive customer interactions with a friendly attitude.
• Follow procedures using the Health and Safety at Work Act.

Job description

About the role

Our Catering Assistants in John Lewis shops work in either customer restaurants or behind-the-scenes in Partner (employee) dining rooms. Wherever you work, you will offer the great customer service John Lewis is known for. It can be fast-paced, but by taking pride in your food preparation and presentation standards, you will ensure the best possible catering experience. You will also support other catering tasks, including stock replenishment and storage of deliveries. Catering Partners enjoy free food in our dining rooms on working days, and there are no split shifts or late evening work when based in our shops.

Key Responsibilities

• Work as a team to ensure a smooth catering service.
• Provide positive customer and Partner interactions with a friendly and welcoming attitude, and be an ambassador for the John Lewis brand at all times.
• Follow procedures and instructions using the Health and Safety at Work Act and the Food Safety Act when completing all relevant tasks.
• Ensure stock is replenished and available for customers.
• Reduce food wastage by ensuring care and due diligence when rotating food stock.
• Act promptly and use your initiative to resolve any issues that arise in the operation.
• Maintain personal hygiene standards.

Essential skills/experience you'll need

• Ability to be flexible to work across the whole Catering team and use your initiative to ensure the smooth running of the operation.
• Passion for food.
• Keen eye for detail and high standards in food preparation, hygiene and cleanliness.

Desirable skills/experience you may have

• Ability to work in a fast-paced, physically demanding environment.
• Team work and great customer service.
• Experience of working in a kitchen or a catering environment.
• Varied hours of full and part-time work across seven days to include early starts, late finishes, evenings and weekends.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.