Catering Assistant - 24 hours TTO+1

Hopwood Hall; Middleton; On-site; GBP 24,000; Part time

Job summary

An educational institution in Middleton is seeking a Catering Assistant for a part-time position. The role involves preparing and serving food and beverages to customers, ensuring hygiene and cleanliness, and providing excellent customer service. Candidates should hold a Level 2 Hygiene Certificate, with desirable qualifications in customer service and hospitality. This position supports a collaborative environment and offers the chance to work with students in a catering setting.

Qualifications

• Experience in customer service and hospitality in commercial outlets.
• Ability to maintain high cleanliness standards in catering establishments.
• Experience in cooking in a commercial environment.

Responsibilities

• Operate within catering outlets preparing and serving food and drink.
• Ensure excellent customer service and efficient throughput.
• Restock produce and comply with hygiene legislation.

Skills

Customer Service

Hygiene Standards

Teamwork

Food Preparation

Education

Level 2 Hygiene Certificate

Level 2 Customer Service Qualification

Level 2 Hospitality Qualification

Job description

Catering Assistant - 24 hours TTO+1

Application Deadline: 4 January 2026

Department: Bistro

Employment Type: Permanent - Part Time

Location: Middleton

Compensation: £12,613.10 per annum ie £23,650.70 per annum

Description

To operate within the catering outlets preparing and serving a range of food and drink items to customers in a clean, tidy hygienic and safe environment

Key Responsibilities

• To provide excellent customer service in all aspects of the department, commercially and educationally.
• To ensure prompt & efficient throughput of customers at peaks times, to meet the service standards agreement and reduce customer queuing.
• To provide a polite, courteous and friendly service to all customers.
• To ensure clean & immaculate personal appearance at all times.
• To prepare and sell a range of beverages, and food products.
• To restock all produce, including vending machines, and to comply with Safer Food, Better Business (SFBB) requirements.
• Cash handling.
• Maintaining a safe & secure hygienic environment to comply with legislation.
• To be proactive in food storage, stock rotating and stock taking to comply with legislation.
• To support tutors, and assist with supervising and coaching students, who are undertaking work experience within the commercial catering outlets.
• To ensure accurate portion control, quality & counter service is standardised and delivered at all times.
• To undertake regular cleaning of all equipment and work areas within the catering outlets.
• To facilitate any hospitality requirements and events.
• To work on extra college activity days, as listed under the special working condition section, and/or as scheduled by your line manager.
• To ensure continuous professional development and improvement of skills and professional knowledge.
• To effectively and efficiently use all equipment and products to minimise waste in order to create an efficient working environment.
• To build and maintain effective team working relationships.
• To promote and adopt greener working practices to support college environmental policy and sustainability.
• To develop IT skills, engage with online training and refresh understanding of college policy and procedures, as required.
• To undertake any other duties of a similar level of responsibility that are commensurate with the role, as may be required.

All staff responsibilities

• Children & Vulnerable Adults: safeguarding and promoting the welfare of children and vulnerable adults
• Equipment & Materials: the furniture, equipment and consumable goods used in relation to their work
• Health / Safety / Welfare: the health and safety and welfare of all employees, students and visitors under their control in accordance with Hopwood Hall College’s safety policy statements
• Equal Opportunities: performing their duties in accordance with Hopwood Hall College’s Single Equality Schem

Revisions and Updates

• This role description will be reviewed and amended on an on-going basis in line with organisational needs, with consultation with trade unions where required.

Person Profile

The College supports the Skills for Life agenda and recognises the importance of all adults having functional literacy and numeracy whatever their role. All staff are therefore given the support to gain a level 2 qualification in literacy and / or numeracy if they do not already have one and all teaching staff are expected to promote the basic skills of their learners within their subjects.

Skills, Knowledge and Expertise

Qualifications

• Essential Criteria
• Level 2 Hygiene Certificate
• Desirable Criteria
• Level 2 Customer service Qualification
• Level 2 hospitality Qualification
• How Identified: Application

Experience

• Customer service and hospitality in the commercial outlets
• The ability to clean to a high standard with experience of cleaning catering establishments
• Experience of cooking in a commercial outlet – How Identified: Application/Interview
• Specialist Knowledge – How Identified: Application
• Knowledge of health & Safety – How Identified: Application/Interview
• IT Skills – How Identified: Application/Interview#
• Basic IT Skills – How Identified: Application/Interview#

Competencies

• Read this criteria in conjunction with the College Competency Framework – available on the intranet/internet.