Catering Assistant

Yha Liverpool Albert Dock; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A friendly hostel in Liverpool seeks a catering team member to ensure food hygiene standards and assist with various responsibilities. You will prepare and serve quality food while maintaining health and safety regulations. Experience in customer service is essential, and a Food Safety Level 2 Certificate is a plus. This role offers valuable training and career development opportunities.

Benefits

10 nights free hostel stays per year

Staff discounts and cashback portal

Free YHA Membership

Employee Assistance Program access

Qualifications

• Experience of working face to face with customers.
• Experience in hospitality or customer service is desirable.
• Food Safety Level 2 Certificate is desirable; must complete it if lacking.
• Experience in working as a team to achieve common goals.
• Excellent timekeeping and flexibility for different shifts.
• Ability to manage varying pressures.
• Basic IT skills, ideally in Microsoft Office.
• Knowledge of YHA's mission and activities.

Responsibilities

• Ensure adherence to food hygiene standards.
• Uphold health and safety regulations.
• Prepare and present high-quality food.
• Record food wastage and minimize it.
• Assist in food preparation and service.

Skills

Customer service experience

Hospitality experience

Food Safety Level 2

Teamwork

Time management

Ability to handle pressure

Basic IT skills

Understanding of YHA's core purpose

Tools

Microsoft Office

Job description

Overview

While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments. We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

Responsibilities

• Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
• Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
• Taking pride in the preparation, presentation, and service of high-quality food.
• Recording food wastage in accordance with your hostel's procedures, focusing on minimising waste to maximise profit.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

Qualifications and Qualities

• Experience of working face to face with customers
• Experience of working in hospitality or customer service (desirable)
• Food Safety Level 2 Certificate (desirable) - otherwise will be required to complete within hostel
• Experience of working in a team - can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
• Ability to manage varying pressures, including peaks in workload demands - can prioritise, able to deal with conflicting duties
• Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it

About YHA

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

Benefits

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA's staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.