Category Manager

Chartered Institute of Procurement and Supply (CIPS); Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading gift experience provider in London is seeking a Category Manager to shape the future of the UK experiences market. This dynamic role involves defining strategies, growing sales, and fostering relationships. Ideal candidates will have expertise in category management and a strong commercial mindset. The position offers a competitive salary, hybrid working options, and excellent benefits including private healthcare and career growth opportunities.

Benefits

Competitive Pay & Bonuses

Private healthcare

Flexible Working & Time Off

Career Growth

Recognition & Giving Back

Qualifications

• Proven background in category management, buying, or commercial partnerships.
• Strong commercial mindset and experience delivering growth strategies.
• Skilled in negotiation and relationship management.

Responsibilities

• Own and define the commercial strategy for your categories.
• Set clear targets for sales, margin, range, and partner growth.
• Spot opportunities using trends, data, and customer insight.
• Develop a competitive and inspiring product range.
• Launch new products and test formats, price points, and experiences.

Skills

Category management

Negotiation

Relationship management

Data analysis

Commercial mindset

Job description

Buyagift and Red Letter Days are the UK's leading gift experience provider. We specialise in turning special moments into extra‑special memories, offering a gifting range of over 4,000 experiences from spa days and skydives to gourmet treats and once‑in‑a‑lifetime adventures. As part of the Moonpig Group, we are committed to spreading happiness through thoughtful, joy‑filled experiences and building connections that truly matter.

Location & Compensation

London – Hybrid (2 days a week in office) | Competitive Salary + Benefits

About the role

We are looking for an exceptional Category Manager to join our dynamic Buying team at Buyagift and Red Letter Days. This is more than a category management role – it’s your chance to shape the future of the UK experiences market. You will take full ownership of your categories, defining strategy, growing sales, and uncovering new opportunities that inspire our customers. Balancing day‑to‑day trading with long‑term vision, you will use insights, innovation, and relationships to make a real impact in a fast‑paced, evolving space.

Key Responsibilities

• Own and define the commercial strategy for your categories
• Set clear targets for sales, margin, range, and partner growth
• Spot opportunities using trends, data, and customer insight
• Develop a competitive and inspiring product range
• Launch new products and test formats, price points, and experiences
• Build and grow relationships with both established and emerging partners
• Negotiate pricing, commission, and exclusivity deals
• Lead seasonal trading and campaign planning across key gifting moments
• Use insight to optimise performance and drive conversion
• Coach and support direct reports, and deputise for the Head of Partnerships (Buying) as needed

About You

• Proven background in category management, buying, or commercial partnerships
• Strong commercial mindset and experience delivering growth strategies
• Skilled in negotiation and relationship management
• Data‑savvy with the ability to turn insight into action
• Creative, curious, and passionate about discovering what’s next
• A true team player who brings energy, resilience, and adaptability
• Confident working at pace in an innovative, evolving environment

Interview Process

• Stage 1: Recruiter Screen (30 mins)
• Stage 2: Hiring Manager & Stakeholder Interview (60 mins)
• Stage 3: Senior Stakeholder Interview (30 mins)
• Please note: Our interview process may vary depending on the role, hiring team availability, or other business needs. We aim to keep you informed every step of the way.

Benefits

• Competitive Pay & Bonuses – plus generous pension plans, staff discounts, and share schemes
• Wellbeing First – private healthcare (UK), dental, life insurance, mental health support, and dog‑friendly offices
• Flexible Working & Time Off – generous holidays, hybrid working (2 days a week in the office), and opportunities for international working
• Career Growth – learning allowances, coaching, and development programs
• Recognition & Giving Back – regular awards, charity support, length of service awards, and volunteering days

Our Way of Working

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.

Equality, Diversity, and Inclusion Statement

Moonpig Group is committed to creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique – whether that’s our background, how we work best, or what matters most to us. From flexible hours for working parents to support for neurodiverse colleagues, we strive to create an inclusive environment. We run employee‑led groups such as LGBTQ+, Gender Balance, Neurodiversity, and EMBRACE, and a Group‑wide EDI committee. If you have any reasonable adjustment requests throughout the interview process, please let us know on your application or speak to the recruiter. We may use AI tools to support parts of the hiring process, but final hiring decisions are made by humans.