Casual Matchday Bar Staff - Newcastle United Football Club

Sodexo Ltd; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food service company is seeking motivated Catering Staff to join their team at St. James’ Park in Newcastle. You'll assist with food service and provide excellent customer service during matchday and non-matchday events. Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work during holiday events. This is a great opportunity for those looking for career progression in a dynamic catering environment.

Qualifications

• Experience in catering or customer service is desirable.
• Ability to work all Christmas and New Year matches required.

Responsibilities

• Assist with food service during events.
• Adhere to food allergens information and service procedures.
• Provide attentive service to guests to minimise wait times.
• Ensure food quality and presentation meet standards.
• Maintain a safe and tidy work environment.
• Rotate stock and products as necessary.

Skills

Excellent verbal communication skills

Team player

Attention to detail

Proactive

Job description

We’re experience makers.

And food fanatics. And we’re hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live! We’re so much more.

Be part of something greater.

This is a fantastic opportunity to join Sodexo Live! at St. James’ Park, Newcastle United Football Club.

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Main Responsibilities

In this role you should work proactively during service whilst striving to provide the highest possible level of customer service. The main responsibilities of the Catering Staff role are, but not limited to:

• To assist with food service
• Working in adherence with Food Allergens information, service procedures and legislation
• To remain attentive to guests needs, working in a timely manner to minimise any wait times
• Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines
• Extensive knowledge of all products stocked, and any applicable promotions
• Maintaining a safe and tidy work environment, with any effective equipment reported
• Ensuring stock and products are rotated as necessary
• Be flexible & adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
• All individuals must work in complete adherence to the company procedures set by Sodexo Live! and Newcastle United.

The Ideal Candidate

• Experience is desirable.
• Excellent verbal communication skills.
• Being friendly yet professional.
• Being a team player with an ability to resolve conflict and take criticism.
• Good attention to detail and punctuality.
• Being proactive is key.
• Must be able to work all Christmas and New Year matches.