CASUAL FOOD AND BEVERAGE ASSISTANT

Leonardo Hotels UK & Ireland; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group is seeking a Food and Beverage Assistant to join their vibrant team in Cardiff. You will play a key role in delivering exceptional hospitality experiences in the restaurant and bar. The ideal candidate is confident, positive, and eager to contribute to a friendly atmosphere. Join us and enjoy perks like special rates on hotel rooms, recognition schemes, and opportunities for career progression.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals on duty

Talent referral bonus

Company Pension Scheme

Ongoing training programmes

Qualifications

• Ability to ensure guests have a great experience.
• Confidence in speaking with guests and building rapport.
• Commitment to teamwork and a friendly atmosphere.

Responsibilities

• Deliver first-class hospitality in the restaurant and bar.
• Engage with guests to create a welcoming environment.
• Support the F&B team in day-to-day operations.

Skills

Positive energy

Can-do attitude

Confidence in communication

Job description

Overview

Be Yourself – Be a Bold Team Player – Be Leonardo. As a Food and Beverage Assistant, you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant F&B team delivering first-class hospitality to guests in the hotel’s restaurant and bar.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral scheme: earn a bonus for recommending a friend
• Regular events and celebrations, plus Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Ideal Candidate

• Be yourself
• Share positive energy with guests and your team
• Ensure guests have a great experience in our restaurant and bar, and are inclined to return
• Have a can-do attitude
• Be confident speaking with guests and the team and build good rapport

Why join us?

We look after colleagues as well as guests. Once you’re part of the team, you’re part of the Leonardo community. Our GROWonline learning portal supports knowledge and skills development, with regular coaching and training from your manager. We offer Learning Bites, Come Join Us Guest Care training and Wellness webinars to aid progress. With practical training and clear progression, you’ll be on track for a brilliant future in Hospitality.

About Leonardo

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and as a fast-growing group we have plans for expansion. Our values are Consistent, Friendly, Genuine, Positive and Willing. We strive to make all our hotels great places to work and involve teams in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer employee benefits, including discounts on overnight stays and performance-based rewards via our Leo Points system.