Casual Duty Officer: Frontline Sports & Leisure

Colchester City Council; Colchester; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local government entity in Colchester seeks a committed Casual Duty Officer to oversee sports and leisure facilities. This role involves staff supervision, managing bookings, and ensuring exceptional customer service. Ideal candidates will have prior experience in similar sectors, strong customer service skills, and the ability to work flexible hours, including weekends. Join us in enhancing community wellbeing with various sports activities and dedicated service.

Benefits

Free Gym membership

Various Staff discounts

Pension with immediate life cover

Generous Annual Leave

Travel Discounts

Online Discounts

Healthcare Discounts

Learning and development

Qualifications

• Experience within the public or private sector is preferred.
• Ability to assist with staff performance management and rostering.
• Experience in supporting income generation and retention efforts.

Responsibilities

• Oversee day-to-day operations of sports and leisure facilities.
• Ensure high standards of service delivery and customer satisfaction.
• Support bookings and manage equipment.

Skills

Experience in sports or leisure facilities management

Customer service skills

Ability to supervise staff

Cash handling experience

Knowledge of quality management framework

Job description

A local government entity in Colchester seeks a committed Casual Duty Officer to oversee sports and leisure facilities. This role involves staff supervision, managing bookings, and ensuring exceptional customer service. Ideal candidates will have prior experience in similar sectors, strong customer service skills, and the ability to work flexible hours, including weekends. Join us in enhancing community wellbeing with various sports activities and dedicated service.