Carer Support Worker

Compass House Medical Centres; Brixham; On-site; GBP 22,000 - 25,000; Full time

Job summary

A community health center in Brixham is seeking a compassionate Carer Support Worker. This role involves supporting unpaid carers by conducting assessments, providing guidance, and facilitating access to essential services. You will work closely with GP teams and community agencies to identify needs and promote carers’ wellbeing. Ideal candidates will have experience in health/social care, strong communication skills, and a commitment to professional development. Flexible working arrangements and a supportive team environment are offered.

Benefits

Supportive team environment

Opportunities for professional development

Flexible working arrangements

Qualifications

• Experience of working within Health or Social Care.
• Understanding of key issues affecting Carers.
• Committed to putting the Carer at the heart of work.

Responsibilities

• Undertake Health and Wellbeing Checks for carers.
• Provide guidance and signposting to community resources.
• Liaise with statutory and voluntary agencies.

Skills

Experience working with carers

Strong communication skills

Interpersonal skills

Organizational skills

Empathy and patience

Education

5 GCSEs or equivalent

Evidence of continuing professional development

Tools

IT skills (Word, email, databases)

Job description

We are seeking a compassionate and motivated Carer Support Worker to join Compass House Medical Centres. This exciting role focuses on supporting unpaid carers within our local community, helping them access essential services and improve their health and wellbeing. You will work closely with GP practice teams, social prescribers, and local agencies to identify carers needs, provide assessments, and offer guidance using a strengths-based, trauma-informed approach. This role offers the opportunity to make a tangible difference, engage with a wide range of people, and contribute to achieving GP Carers Quality Markers and national standards, including the NHS Long-Term Plan. If you are committed to supporting carers and enjoy working in a collaborative, dynamic environment, this role is ideal for you.

Main duties of the job

You will undertake Health and Wellbeing Checks and assessments for carers, identifying their needs, outcomes, and eligibility for additional support. The role includes providing guidance, referring to specialist services, and supporting carers to access community resources. You will also contribute to carers contingency planning, coding, and the Carers Passport initiative, maintain reporting processes, and help promote carers services within the practice. Collaboration with practice staff and external agencies is key, as is delivering Carers Awareness Training to staff and supporting local projects that enhance carers support.

About us

Compass House Medical Centres is a patient-focused, inclusive GP practice serving Brixham and surrounding areas. We pride ourselves on a supportive, collaborative team environment where staff are valued and encouraged to develop professionally. We are proud to be Investors in People Gold accredited, demonstrating our commitment to staff development and wellbeing. Our team includes dedicated GPs, nurses, social prescribers, and administrative staff, all committed to delivering high-quality care. We offer opportunities for training, flexible working, and involvement in innovative projects and research, including initiatives to support carers. Joining us means becoming part of a forward-thinking practice with a strong community focus, where your contributions truly make a difference.

Job responsibilities

Overview of the Role:Compass House Medical Centres are seeking a dedicated Carer Support Worker to provide support, guidance, and assessments for unpaid carers in our community. This role focuses on improving carers health and wellbeing, ensuring they are aware of and can access appropriate services and resources. You will work closely with GP practice teams, social prescribers, and external agencies to identify carers needs and deliver person-centered support.

Key Responsibilities:

Undertake Health and Wellbeing Checks and assessments for carers, identifying needs, outcomes, and Care Act eligibility.

Provide guidance and signposting to community resources and specialist services.

Support carers contingency planning, coding, and the Carers Passport initiative.

Liaise with statutory and voluntary agencies, advocating for carers when required.

Contribute to the practices achievement of GP Carers Quality Markers and compliance with national and local initiatives.

Deliver Carers Awareness Training to practice staff

Maintain processes for reporting statistics while ensuring confidentiality and consent.

Participate in local projects and initiatives that enhance carers support.

Person Specification / Requirements:

Experience working with carers, vulnerable adults, or in health/social care settings.

Knowledge of Care Act, carer assessments, and local support services.

Strong communication, interpersonal, and organisational skills.

Ability to work independently and collaboratively.

Empathy, patience, and commitment to supporting carers wellbeing.

Experience with project work, data reporting, or community engagement is desirable.

Benefits of Working with Us:

Supportive, inclusive, and collaborative team environment.

Opportunities for professional development and training.

Flexible working arrangements, including remote consultations.

Be part of an Investors in People Gold-accredited practice, demonstrating commitment to staff wellbeing and development.

Make a tangible difference in the lives of carers and the local community.

Application Guidance:A full job description will also be available to download in the supporting files. Applicants are encouraged to refer to this for further detail about the role, responsibilities, and benefits.

Person Specification

Qualifications

• -Evidence of continuing professional development, education or training.
• -5 GCSEs or equivalent.

Experience

• Experience of working within Health or Social Care.
• Understanding of key issues affecting Carers.
• Experience of working with Carers or personal experience of a Caring role.
• Committed to putting the Carer at the heart of work and to using Carer experience to shape support
• Committed to whole family working
• Committed to inter-agency partnership working
• Committed to supervisory process / annual appraisal
• Proficient IT and recording skills (Word/ e-mail/ databases)
• Ability to work on own initiative and as part of a team
• Ability to prioritise and manage own workload
• Reliable and flexible with a creative approach to problem-solving
• Ability to collect and collate data as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.