Care Service Scheduler & Admin Clerk

NHS; Cwmbran; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare organisation in Cwmbran seeks an enthusiastic candidate to support the Bladder and Bowel Nurse Service. This role requires strong communication and organisational skills to provide excellent customer service and liaise with third parties. Desired candidates should have a good standard of education and be comfortable in a busy environment. This position offers training and is subject to a Disclosure and Barring Service check, ensuring a commitment to quality care and best practices.

Benefits

Flexible working

Extensive training and development opportunities

Occupational health support

Qualifications

• Knowledge of Myrddin and Clinical Workstation is desirable but training will be provided.
• Experience dealing with telephone enquiries.
• Recent experience of working in a busy environment.

Responsibilities

• Support the Bladder and Bowel Nursing Service following operational practices.
• Provide excellent customer service via telephone.
• Liaise with third party suppliers as needed.

Skills

Communication skills

Organisational skills

Attention to detail

Ability to work under pressure

Customer service skills

Education

Good standard of education

Tools

Standard Word Processing Skills

ECDL

CLAIT

Job description

A healthcare organisation in Cwmbran seeks an enthusiastic candidate to support the Bladder and Bowel Nurse Service. This role requires strong communication and organisational skills to provide excellent customer service and liaise with third parties. Desired candidates should have a good standard of education and be comfortable in a busy environment. This position offers training and is subject to a Disclosure and Barring Service check, ensuring a commitment to quality care and best practices.