Care Service Manager

CareTech Group; Dukinfield, Hyde, Stockport, Tameside; On-site; GBP 60,000 - 80,000; Full time

Job summary

A care service provider in the UK is seeking a Care Service Manager to supervise a team of support workers and enhance the lives of vulnerable adults. Candidates must have experience in working with complex individuals and hold a Level 3 diploma in health and social care. This role requires excellent communication skills, the ability to remain calm under pressure, and a commitment to high safeguarding standards. The position offers competitive benefits and opportunities for personal growth.

Benefits

Management Incentive Plan

Company Standard Benefits

Blue Light Card

Qualifications

• Experience in working with complex individuals is essential.
• Understanding of challenges faced by vulnerable adults is required.
• Demonstrated commitment to high standards of safeguarding.

Responsibilities

• Supervise and lead a team of support workers.
• Participate in the implementation of individual support plans.
• Maintain accurate notes and records as required.

Skills

Experience with complex individuals

Communication skills

Ability to keep calm under pressure

Understanding of challenging behaviours

Teamwork

Education

NVQ Level 3 in Health and Social Care or equivalent

Level 3 diploma in health and social care

Job description

Care Service Manager

Location : Tameside

Salary : Competitive

Car Driver - Essential due to the nature of this post.

We are unable to consider skilled or student visa applicants for this opening.

CareTech is a person‑centred care company that provides quality care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day.

Main Duties and Responsibilities

• To supervise and lead a team of support workers to enable our service users to lead as fulfilling and satisfying a life as they possibly can.
• To act as a role model for staff, so that they are encouraged to understand the people you are support.
• To be actively engaged with service users and staff, continuously seeking opportunities for improvements to service users’ lifestyles and staff’s skills and commitment to achieve this.
• To participate in the day-to-day implementation of individual support plans and activities within a challenging environment.
• To maintain effective communication and liaison with service users, families and other whilst respecting appropriate confidentiality.
• To maintain accurate notes and records as and when required.
• To work as part of a team to provide high quality care.

Qualifications and skills

• You will have experience in working with complex individuals and will hold a level 3 diploma in health and social care.
• Positive behaviour training would be an advantage however you will be able to demonstrate an understanding of working with complex people and the challenges they face.
• You will be forward thinking and use communication to facilitate and break down barriers to good care.

Personal Characteristics

• NVQ Level 3 in Health and Social Care or equivalent is essential.
• Experience in supporting adults with challenging behaviour, learning disabilities and / or mental health issues.
• The ability to keep calm under pressure.
• Confidence to work alone and as part of a team.
• Excellent communication skills.
• The passion to work with vulnerable Adults.
• The desire and commitment to achieve high standards of safeguarding.

Rewards & Benefits

• As a member of the CareTech leadership team, you will participate in a Management Incentive Plan that will enable you to share in the long‑term success of the Company
• Company Standard Benefits
• Blue Light Card

CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

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