Care Navigator Supervisor – Part-Time Leadership

Primary Care Careers; Ipswich; On-site; GBP 25,000 - 30,000; Part time

Job summary

A healthcare provider in Suffolk is looking for an enthusiastic care navigation supervisor to lead the navigator and reception team. This part-time position (20.25 hours/week) requires flexibility, excellent interpersonal skills, and a strong command of written and spoken English. Responsibilities include managing the reception rota, dealing with escalated patient queries, and supporting the training of new staff. The role offers a competitive salary and the opportunity to join the NHS pension scheme.

Benefits

Competitive salary

NHS pension scheme

Employee benefits

Qualifications

• Strong command of written and spoken English is required.
• Ability to follow protocols and instructions is essential.
• Should possess a range of transferable skills.

Responsibilities

• Provide leadership to the care navigator/reception team.
• Deal with escalated queries from patients or team.
• Manage the reception rota and arrange cover for absences.
• Support induction and training of new employees.

Skills

Flexibility

Interpersonal skills

Telephone manner

Time management

Attention to detail

Job description

A healthcare provider in Suffolk is looking for an enthusiastic care navigation supervisor to lead the navigator and reception team. This part-time position (20.25 hours/week) requires flexibility, excellent interpersonal skills, and a strong command of written and spoken English. Responsibilities include managing the reception rota, dealing with escalated patient queries, and supporting the training of new staff. The role offers a competitive salary and the opportunity to join the NHS pension scheme.