Care Manager - Compliance & Growth

Visiting Angels; South Kesteven; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading home care franchise in South Kesteven is looking for a passionate Care Manager to join their leadership team. This role is centered on compliance, quality assurance, and growth of the home care service. The ideal applicant will be an experienced leader with a strong background in CQC regulations and will work to build community partnerships. This position comes with a negotiable salary, performance-related bonuses, and significant professional development opportunities.

Benefits

Negotiable salary based on experience

Performance-related bonus

Training and professional development

28 days' annual leave including bank holidays

Pension scheme

Qualifications

• Experienced leader within domiciliary care.
• Confident communicator able to build and maintain community partnerships.
• Proven background in quality assurance or governance roles.

Responsibilities

• Lead on CQC compliance, audits, quality assurance, and governance.
• Oversee assessments, care planning, and incident reporting.
• Build strong community relationships to support business development.

Skills

Leadership skills

Strong understanding of CQC regulations

Quality assurance

Effective communication

Community partnership building

Proactivity

Job description

Overview

Our branch, Visiting Angels Lincolnshire, based in Grantham, is entering an exciting stage of growth. With an expanding client base, we are seeking an ambitious Care Manager - Compliance & Growth to join our leadership team. This position is ideal for someone passionate about quality, compliance, and service excellence, while also motivated by the opportunity to help shape and grow a developing home care service. Visiting Angels is one of the UK's leading home care franchise networks, widely recognised for its carer‑centric approach, placing caregivers at the heart of our organisation.

Responsibilities

• Lead on CQC compliance, audits, quality assurance, and governance
• Oversee assessments, care planning, reviews, safeguarding, and incident reporting
• Develop, implement, and maintain strong compliance frameworks and systems
• Provide leadership, coaching, and support to the care team in alignment with our carer‑centric ethos
• Support recruitment, induction, and retention of high‑quality caregivers
• Build strong community relationships with GP practices, local authorities, healthcare professionals, voluntary groups, and community organisations to support business development and sustainable service growth
• Represent the branch at community events, networking forums, and local partnership meetings
• Work closely with branch leadership on growth planning, KPIs, and service development
• Promote a culture of excellence, professionalism, and compassionate care

Qualifications

• Experienced leader within domiciliary care
• Strong understanding of CQC regulations and compliance requirements
• Proven background in quality assurance, governance, or audit roles
• Confident communicator able to build and maintain community partnerships
• Strong leadership skills with a passion for supporting caregivers
• Forward‑thinking, proactive, and committed to service excellence
• Full UK driving licence

Desirable

• Experience contributing to service growth or business development
• Experience within a franchise or structured operational environment

Benefits

• Negotiable salary based on experience
• Performance‑related bonus
• Senior leadership role with meaningful strategic influence within a growing branch
• Support and resources from the UK's leading home care franchise network
• A positive, inclusive culture built around our carer‑centric philosophy
• Training and professional development
• 28 days' annual leave including bank holidays
• Pension scheme