Care Home Deputy Manager (Nursing)

Kingsley Healthcare Group; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Norwich seeks a Deputy Manager (Clinical) to support the Home Manager in delivering safe and compassionate nursing care. You will provide clinical leadership, mentor staff, and ensure compliance with regulatory standards. The role requires experience in a similar position and involves engaging with residents and healthcare professionals. The position offers a chance to work with a dedicated team focused on quality care.

Benefits

Opportunities for learning and development

Supportive team environment

Qualifications

• Experience as a Deputy Home Manager is essential.
• Engaging with service users to understand their needs is crucial.
• Good knowledge of CQC standards required.

Responsibilities

• Support Home Manager in delivering safe nursing care.
• Provide clinical leadership to nursing teams.
• Mentor and supervise nurses and care staff.

Skills

Previous Deputy Home Manager experience

Engagement with service users

Knowledge of CQC standards

Ability to identify referral pathways for safeguarding

Building relationships with external professionals

Education

NMC registered nurse with relevant experience

Job description

About the role

As our Deputy Manager (Clinical), you will play a key role in supporting the Home Manager to ensure the delivery of safe, effective, and compassionate nursing care in line with regulatory standards and best practice. You will provide clinical leadership to the care and nursing teams, ensuring that residents receive person‑centred care that promotes dignity, choice, and wellbeing.

You will take responsibility for the clinical governance and the running of the service of the home in the absence of the Home Manager, ensuring care delivery meets CQC requirements and aligns with company policies and procedures. Your role will include mentoring and supervising nurses and care staff, conducting clinical audits, reviewing and updating care plans, overseeing medication management, and ensuring accurate documentation and record keeping.

You will also support with pre‑admission assessments, risk assessments, and ongoing evaluations of residents’ needs, maintaining close liaison with healthcare professionals, residents’ families, and external agencies to ensure continuity and quality of care and other aspects of running the home.

Please note - Hours to be split between supernumerary and floor as required.

Reports to: Home Manager

Key duties and responsibilities

Skills and attributes

• Previous Deputy Home Manager experience.
• The ability to engage with the service users to understand their needs in order to provide excellent services of care.
• Ability to identify referral pathway for safeguarding adult / abuse.
• Good working knowledge of CQC standards.
• The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
• Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.

Education and qualification

• NMC registered nurse with relevant experience - essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.