Care Home Admissions & Customer Care Advisor

Colten Care; Ferndown; On-site; GBP 36,000; Full time

Job summary

A leading care home group in Ferndown is seeking a compassionate Customer Support Advisor. The role involves nurturing leads into sales and providing exceptional customer experiences. The ideal candidate should have a track record in sales, be empathetic towards the elderly, and possess strong organizational skills. Additional benefits include ongoing training, uniform provision, and career progression opportunities, with a commitment to professional development and community engagement.

Benefits

Uniform provided

Excellent training and support

Real career progression opportunities

Annual pay review

Contributory pension scheme

Qualifications

• Proven track record within a sales environment.
• Compassionate and caring towards the elderly.
• Ability to engage with local community and professionals.

Responsibilities

• Nurture quality leads into sales and provide outstanding customer experience.
• Help residents settle into their new home and support families.
• Coordinate with Home Manager and care teams for visitors.

Skills

Empathy

Sales ability

Organizational skills

Initiative

Customer service

Education

Experience with Microsoft Office

Job description

A leading care home group in Ferndown is seeking a compassionate Customer Support Advisor. The role involves nurturing leads into sales and providing exceptional customer experiences. The ideal candidate should have a track record in sales, be empathetic towards the elderly, and possess strong organizational skills. Additional benefits include ongoing training, uniform provision, and career progression opportunities, with a commitment to professional development and community engagement.