Care Home Administrator

Westgate Healthcare; Rickmansworth; On-site; GBP 30,000 - 32,000; Full time

Job summary

A healthcare provider in Rickmansworth is seeking a Care Home Administrator to provide comprehensive HR and Finance support. The ideal candidate will manage HR tasks, enhance employee engagement, and support financial operations. Strong IT skills and experience in a care home are essential. Competitive salary of £30,000 - £32,000 per annum based on qualifications.

Benefits

Access to wages before payday

Employee discounts

Refer a Friend Scheme

Professional development support

Qualifications

• Previous experience in a similar position with a background in HR and Finance is essential.
• Experience of working in a care home.
• Excellent attention to detail and the ability to work in a fast-paced environment.

Responsibilities

• Manage all aspects of HR administration for the home.
• Support Line Managers across the employee life cycle.
• Work closely with the Home Manager to improve employee engagement.
• Drive a positive and engaged culture across the home.
• Maintain an effective and efficient filing system for all home-related paperwork.

Skills

Strong IT skills

Good people skills

Attention to detail

Organizational skills

Ability to multi-task

Education

Experience in HR and Finance

Experience in a care home

DBS check required

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Overview

The Care Home Administrator provides comprehensive HR and Finance support to the care home, ensuring a smooth and effective service in line with Company policies. Experience in HR and Finance in a fast-paced setting is essential. Previous experience within a care home is essential.

Responsibilities

• HR: Manage all aspects of HR administration for the home including conducting interviews, drafting employment contracts and issuing induction and training documentation.
• Support Line Managers across the employee life cycle including appraisals, performance management, absence management, etc.
• Work closely with the Home Manager to improve employee engagement, resolve HR issues in the home and ensure staff feel well supported.
• Lead in organising and supporting investigation meetings, disciplinary and grievance hearings, including sickness absence management.
• Drive a positive and engaged culture across the home, recognizing staff achievements.
• Ensure all staff are up to date with mandatory training.
• Work with the central HR team to research competitor pay rates and other employment benefits to support the home as a competitive employer.
• Ensure Company HR policies and Employee Handbook requirements are known and implemented; report policy changes to the central HR team.
• Maintain an effective and efficient filing system for all home-related paperwork with a consistent audit trail.
• Provide general administrative support and follow company processes to ensure the smooth running of the care home.

• Finance: Support all aspects of Finance, such as processing invoices, preparing reports and banking weekly cash/cheque deposits.
• General Finance administration, including ordering items for the care home and updating resident funding.
• Maintain Finance Excel trackers and work closely with the central Finance team.
• Process resident admissions and discharges.
• Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash.

The Care Home Administrator is responsible for providing comprehensive HR and Finance support to the care home, ensuring a smooth and effective service at all times, in line with Company policies.

Qualifications

• Previous experience in a similar position with a background in HR and Finance is essential.
• Experience of working in a care home.
• Strong IT skills and the ability to work with all Microsoft Office packages, including Outlook, Word and Excel.
• Excellent attention to detail and the ability to work in a fast-paced environment.
• Well organised with the ability to multi-task.
• Good people skills with a strong people focus.
• Motivated to make a difference.
• DBS check (Disclosure and Barring Service) is required.

Benefits

• Salary: £30,000 - £32,000 per annum (depending on experience and qualifications).
• Hours: 37.5 hours per week, Monday to Friday (9am to 5pm).
• Wagestream: access wages before pay day and discounts at various shops.
• Blue Light Card (employee discount).
• Other discount schemes: Byond Prepayment Card, Extras Discounts, Cycle to Work Scheme.
• Refer a Friend Scheme – earn up to £500 for a successful referral.
• Employee recognition schemes and team-building events.
• Support in achieving additional qualifications, including nationally recognised qualifications.
• Access to financial and wellbeing support through The Care Workers Charity.
• Comprehensive staff induction with free training and professional development.