Care Coordinator Team Manager

NHS; Wokingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Wokingham is seeking a Care Coordinator Team Manager to lead a team of Care Coordinators. Responsibilities include providing coaching, managing team operations, and driving improvements in care delivery. Ideal candidates will have 4+ years of experience in team management, strong leadership skills, and familiarity with care management systems. This position offers competitive benefits including wellness support and annual leave.

Benefits

Exclusive discounts at retailers

Wellness Centre access

Employee Assistance Programme

25 days annual leave + bank holidays

Qualifications

• Minimum 4 years’ experience in team management or operational roles in health/social care.
• Proven leadership and team management skills.
• Strong understanding of payroll, billing, and rota logistics.
• Confident using care management systems and Microsoft Office.

Responsibilities

• Lead and manage a team of Care Coordinators.
• Provide coaching and support through regular 1:1s.
• Drive continuous improvement in rota efficiency and financial accuracy.
• Act as a senior point of escalation.

Skills

Leadership

Communication

Problem-solving

Decision-making

Time management

Education

NVQ/QCF Level 3 or higher in Health & Social Care

Tools

Care management systems (e.g., One Touch)

Microsoft Office

Job description

Overview

This is a pivotal position focused on team leadership, performance coaching, and operational oversight. It is ideal for someone who thrives in a fast-paced environment and is ready to make a meaningful impact. The successful candidate will lead and manage a team of Care Coordinators, fostering a culture of accountability, collaboration, and high standards.

Job responsibilities

Team Manager – Senior Care Coordinator

Location: Wokingham | Full-Time | Health & Social Care Sector

Are you a natural leader with a passion for developing people and driving operational excellence? We’re looking for a Care Coordinator Team Manager to join the team and support with leading our coordination team to deliver outstanding, person-centred care.

This is a pivotal position focused on team leadership, performance coaching, and operational oversight—ideal for someone who thrives in a fast-paced environment and is ready to make a meaningful impact.

• Lead and manage a team of Care Coordinators, fostering a culture of accountability, collaboration, and high standards.
• Provide coaching and support through regular 1:1s, team meetings, and development plans.
• Guide the team through complex scheduling, compliance, and recruitment-matching challenges.
• Drive continuous improvement in rota efficiency, financial accuracy, and system use.
• Act as a senior point of escalation and collaborate with key stakeholders across the organisation.

About us

Libertatem Healthcare Group is a registered provider with the Care Quality Commission and CIW in Wales, dedicated to providing the best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. The organisation operates on a national basis, putting the client's independence at the very centre of everything they do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

What you’ll bring

Minimum requirements

• Minimum 4 years’ experience in team management with care coordination or experience within operational roles in health/social care.
• Proven leadership and team management skills.
• Strong understanding of payroll, billing, and rota logistics.
• Excellent communication, problem-solving, and decision-making abilities.
• Confident using care management systems (e.g., One Touch) and Microsoft Office.
• A valid driving licence and access to your own transport.

Desirable extras

• NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field.
• Experience mentoring or coaching teams.
• Knowledge of CQC regulations and complex care delivery.

Benefits

• Access to our benefits and communication platform:
• Exclusive discounts at thousands of recognised retailers
• Wellness Centre access
• Support with financial wellbeing
• Discounts on gym memberships
• Discounts on healthcare cash plans

• Employee Assistance Programme (EAP)
• Eye care vouchers
• Birthday off
• Sonderwell Summer Nights
• 25 days annual leave + bank holidays

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to the Disclosure and Barring Service (DBS) will be required to check for any previous criminal convictions.