Care Coordinator - Safeguarding

South Hambleton and Ryedale Primary Care Network; York and North Yorkshire; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare organization is seeking a Care Coordinator specialising in safeguarding to join their Personalised Care Team. You will coordinate care for vulnerable patients across multiple GP practices, ensuring timely, patient-centred care planning. The ideal candidate will have experience in health or social care and proficiency in MS Office. This full-time role based in York offers an opportunity to make a meaningful impact in the community.

Benefits

Comprehensive induction and ongoing support

Collaborative team environment

Opportunity to make a real difference

Qualifications

• Experience of working in health, social care, or support roles.
• Experience supporting people, families, and carers.
• Experience working directly in a care coordinator role.

Responsibilities

• Develop, review, and implement safeguarding care plans.
• Act as the single point of contact between GPs, families, and other agencies.
• Monitor care plan implementation and improve patient journeys.

Skills

Experience in health or social care

Proficiency in MS Office

Experience with vulnerable populations

Education

NVQ Level 3 in adult care or equivalent

Training in personalised care

Job description

Overview

Go back South Hambleton and Ryedale Primary Care Network

Care Coordinator - Safeguarding

The closing date is 05 October 2025

Join our award-winning SHaR PCN as a Care Coordinator specialising in Safeguarding, where you'll make a real difference to the lives of our most vulnerable patients across Ryedale and South Hambleton. This pivotal role sits within our well-established Personalised Care Team, focusing on coordinating care for children, families, and vulnerable adults who need safeguarding support.

You'll work collaboratively with GPs, practice teams, and multidisciplinary professionals to ensure timely, patient-centred care planning. This is an opportunity to enhance administrative processes for our most vulnerable patients whilst being the vital link between primary care, secondary services, and safeguarding agencies.

Working 37.5 hours per week on a permanent contract, you'll be part of an innovative PCN that's committed to personalised care and reducing health inequalities. If you're passionate about safeguarding and want to work in a supportive environment where your contribution directly improves patient outcomes, we'd love to hear from you.

Main duties of the job

• Care Plan Coordination: Develop, review and implement safeguarding care plans, ensuring they're shared appropriately with the multidisciplinary team and uploaded to patient records
• Communication Hub: Act as the single point of contact between GPs, families, social services, and other agencies involved in safeguarding cases
• Administrative Excellence: Complete initial reviews of patient notes and prepare child protection reports for safeguarding lead GPs to review and sign off
• Training Coordination: Support the PCN in developing and coordinating safeguarding training needs across all practices whilst maintaining accurate training records
• Relationship Building: Establish effective working relationships with the Young People and Families Coordinator, Social Prescribing Link Workers, and external safeguarding professionals
• Quality Assurance: Monitor care plan implementation, identify bottlenecks in service delivery, and provide feedback to improve patient journeys
• Meeting Participation: Attend quarterly safeguarding leads meetings hosted by ICB nurses and named GPs, contributing to service development and policy updates
• Travel flexibly across all seven SHaR PCN practices (Pickering, Kirkbymoorside, Helmsley, Terrington, Stillington, Tollerton, and Millfield) while based from Easingwold Health Centre. Deliver community-based support and maintain strong working relationships with practice teams across the network.

About us

SHaR PCN is an award-winning Primary Care Network comprising seven GP practices, serving the communities of Ryedale and South Hambleton. We're proud of our well-established Personalised Care Team, which includes Occupational Therapists, Health and Wellbeing Coaches, Social Prescribing Link Workers, and Care Coordinators.

Our recent growth has enabled us to develop two specialist work streams: 'Age Well' for over 65s and 'Live Well' for under 65s, allowing us to provide more targeted, personalised care. We're committed to addressing health inequalities and supporting the wider determinants of health including housing, debt, stress, and loneliness.

At SHaR PCN, you'll join a collaborative, supportive team environment where professional development is encouraged and your contribution is valued. We believe in making personalised care business as usual, aligning with the NHS Long Term Plan. Our focus on innovation, patient-centred care, and team collaboration creates an excellent working environment where you can truly make a difference to patient outcomes whilst developing your career in healthcare.

Job responsibilities

About This Exciting Opportunity

We're seeking a dedicated Care Coordinator to join our Personalised Care Team, specialising in safeguarding support for children, young people, families, and vulnerable adults. This role is integral to our mission of providing coordinated, patient-centred care whilst ensuring the safety and wellbeing of our most vulnerable patients.

What Makes This Role Special

As our Care Coordinator (Safeguarding), you'll be at the heart of ensuring our most vulnerable patients receive timely, coordinated care. You'll work across our seven GP practices, collaborating with an established multidisciplinary team to implement evidence-based safeguarding plans and improve patient journeys through primary and secondary care.

Your Key Responsibilities

Care Planning and Coordination You'll be actively involved in introducing, developing, and reviewing safeguarding care plans, ensuring they're discussed with relevant professionals and outcomes are appropriately recorded. You'll ensure these plans are communicated effectively to GPs and uploaded to relevant online care records using appropriate coding systems.

Administrative Excellence A crucial aspect of your role involves completing initial patient note reviews and preparing the first draft of child protection reports for safeguarding meetings. You'll work closely with safeguarding lead GPs who will provide final oversight and sign-off on these important documents.

Communication and Relationship Building You'll establish and maintain effective communication networks with clinicians, team members, families, and external agencies. Working closely with our Young People and Families Coordinator and Social Prescribing Link Workers, you'll ensure seamless coordination of support services.

Training and Development Support You'll play a key role in developing and coordinating safeguarding training needs across our practices, maintaining accurate training records, and helping disseminate important updates from the ICB team regarding policy changes and training opportunities.

Quality Improvement You'll identify delays in care delivery, map processes to identify bottlenecks, and work with all stakeholders to establish good working relationships that improve patient journey coordination.

Working Environment and Support

You'll be supported by a named clinical point of contact and work within our established governance frameworks. Regular attendance at quarterly safeguarding leads meetings will keep you connected with the wider safeguarding community and ensure you're up-to-date with best practices.

Professional Development

We're committed to your professional growth. You'll undertake continual personal and professional development, participate in annual performance reviews, and have opportunities to contribute to service improvement initiatives. Training in MS Office and web-based services will be provided as needed.

What We Offer

• Permanent contract with 37.5 hours per week
• Comprehensive induction and ongoing support
• Collaborative team environment
• Opportunity to make a real difference to vulnerable patients' lives

Our Commitment to You

We're committed to safe and fair recruitment, with robust vetting procedures including DBS checks and character references. All staff receive high-quality training and supervision to ensure you can provide safe, effective, and compassionate care.

Location & Travel Requirements

While based at Easingwold Health Centre, you'll be required to travel flexibly across all seven of our GP practices (Pickering, Kirkbymoorside, Helmsley, Terrington, Stillington, Tollerton, and Millfield) to deliver services and support patients in their local communities. This role therefore requires a current full driving licence and sole use of your own vehicle.

Person Specification

Experience

• Experience of working in health, social care, or support roles in direct contact with people, families, or carers (paid or voluntary capacity)
• Experience supporting people, families, and carers in a related role
• Experience working with vulnerable people, complying with best practice and relevant legislation
• Proficiency in MS Office and web-based services (training will be provided if needed)
• Experience working directly in a care coordinator role, adult health and social care, learning support, or public health/health improvement
• Experience working within multiprofessional team environments
• Experience in personalised care and support planning
• Experience of data collection and using tools to measure service impact

Qualifications

• NVQ Level 3 in adult care (advanced level) or equivalent qualifications, or willingness to work towards this qualification
• Demonstrable commitment to professional and personal development
• Training or qualification in personalised care and support planning as outlined in the Personalised Care Institute core curriculum
• Additional relevant healthcare or social care qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Hambleton and Ryedale Primary Care Network