Care Coordinator - Full Time / Part Time

Watra Care; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

A care service provider in Birmingham is seeking a Care Coordinator to join their team. This full-time position involves office-based responsibilities such as coordinating care packages and managing rotas. The ideal candidate will have experience in domiciliary care and excellent communication skills. The company offers a competitive salary, annual leave, and ongoing training opportunities.

Benefits

Generous annual leave allowance of 28 days

Company sponsored training and development

SMART phone

Bonus

Qualifications

• Experience in the domiciliary care sector.
• Pro-active and flexible in providing quality service.
• Excellent communication and organizational skills required.
• Driving license and own vehicle necessary.
• Ability to learn new software quickly.

Responsibilities

• First point of contact for customers and care assistants.
• Coordinate care packages including care plans and risk assessments.
• Create and maintain rotas using Rota software.
• Manage new customer enquiries.

Skills

Communication

Administration

Organizational skills

IT literacy

Education

Qualification in Health and Social Care

Job description

Overview

Job Title: Care Coordinator Full Time / Part Time
Location: Birmingham
Salary: Up to £29,000 per annum + on call and care remuneration
Job Type: Full time, Permanent

Watra Care specialises in providing live in care/home care and support to our customers throughout the Birmingham, Sandwell and Solihull region. We are currently recruiting a full time coordinator to join our supportive and friendly team. This role will involve mainly office based duties. We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company!

• A competitive salary of up to £29k
• A generous annual leave allowance of 28 days
• Company sponsored training and development
• A SMART phone
• Bonus

Responsibilities

• Being the first point of contact for customers and care assistants
• Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents and incidents
• Creating and maintaining rotas using our Rota software
• Dealing with new customer enquiries

Requirements

• Have previous experience in the providing care to domiciliary sector
• Be pro-active, flexible and committed to providing a quality service
• Have excellent communication, administration and organisational skills
• Driving licence and own vehicle
• Qualification in Health and Social Care preferred but not essential
• Our coordinators use software to organise rotas so the successful candidate must be IT literate, with the ability to learn new software quickly

The Company

Watra Care can offer some amazing benefits for all of our employees, backed with 5 STAR ratings and awarded GOOD on all KLOE's by CQC, we provide full training to refresh your skills or to get you started in your new career. There is also the ability to have flexible working hours that suit your lifestyle and commitments. You will have a generous annual leave entitlement of 28 days for full time staff! We are a small team who care about customer service, like to have fun and love great food!

We support those who would like to progress with ongoing training such as NVQ's and always look for ways to promote internally.

How to Apply

If you would like to be a part of our amazing team Apply Now.

Other notes

Candidates with the relevant experience or job titles of: Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Care Manager, Call Scheduler, Office administrator, IT Engineer, Support engineer, on call may also be considered for this role