Care Coordinator

HealthJobs4U Ltd; Rochester; On-site; GBP 25,000 - 27,000; Full time

Job summary

A health and social care provider in the UK is seeking a dedicated individual to join their team. The role involves organising care rotas, onboarding clients, and providing exceptional customer service. Applicants should have at least 2 years of domiciliary care experience, strong communication and IT skills, and a UK driving license. This full-time position offers a competitive salary, private medical insurance, and opportunities for training and development.

Benefits

Competitive salary

Private medical insurance

Bonus scheme

Paid training and development opportunities

Supportive work environment

Qualifications

• Minimum 2 years experience in domiciliary/homecare.
• Must have a UK driving license and access to a car.
• Proficient in Microsoft Office applications.

Responsibilities

• Organise rotas by liaising with the care team.
• Onboard new clients for the best possible care.
• Provide exceptional customer service for clients and care teams.
• Assist with on-call duties.

Skills

Communication skills

Customer service skills

Organisational skills

IT skills

Ability to sell services

Job description

Pay: £25,000.00-£27,000.00 per year

Overview

Help Caremark on its mission to fixing the way we provide care!

You will require a UK driving license and access to a car

Our award winning team in Dartford, Gravesham and Medway are really passionate about care and making sure everyone at our service receives the highest quality of care in their own homes. We are now looking for another kind, caring individual to join our team and help us on our mission to providing the best possible care across Dartford, Gravesham and Medway.

Responsibilities

• Organisation of rotas by liaising with our care team
• Onboarding new clients to receive the best possible care
• Providing exceptional customer for clients and care teams
• Assist with on call

Requirements

Do you match the below description?

Are you a kind, caring individual that can work your way around systems and Microsoft Office applications and have exceptional customer service skills?

Either way our team are here to support your development and provide dedicated training to help you be the best.

This is a very hands on role and you will be working in a busy office that continues to grow

1. You must have great communication skills and be able to sell our service on the phone
2. A quick learner
3. Excellent organisation skills is also a must
4. You should have proficient IT skills as rotas and care plans are updated using our IT systems
5. A team player

The role is based in our Medway office and is a full time position.

Benefits

1. Competitive Salary (£25,000 + based on experience)
2. Private medical insurance
3. Bonus Scheme
4. Paid training and development opportunities
5. A supportive work environment

The role is Monday to Friday - 9am to 5:30pm. Apply now for your next step in health and social care

Mimimum 2 years experience in domiciliary/homecare

Must be happy to take part in on-call rota - one evening and weekend per month