Care Coordinator

Abbott; Newport; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A respected care provider in the UK is seeking a Care Coordinator to handle client and clinician inquiries, coordinate staffing needs, and ensure compliance with regulations. This office-based role for the first six months will evolve into a hybrid model. Ideal candidates will have an NVQ in Health and Social Care, experience in the sector, and strong communication skills. The position offers various employee benefits, including a wellness program and discounts.

Benefits

Employee Assistance Programme

Retail discounts

Gym discounts

Health Cash Plan

Wellness days

Group Life Insurance

Qualifications

• Must have experience in the healthcare or social care sector.
• Full UK driving licence is required.
• Proven ability to manage incoming inquiries effectively.

Responsibilities

• Manage incoming client and clinician enquiries.
• Coordinate staffing and match clinicians to client needs.
• Ensure compliance with policies and regulations.
• Maintain accurate records and provide administrative support.
• Collaborate with teams to ensure efficient service delivery.
• Manage referrals and monitor service users’ conditions.

Skills

Excellent communication skills

Organisational skills

Confidence handling high call volumes

Education

NVQ in Health and Social Care (or equivalent)

Tools

Microsoft Word

Outlook

Excel

Job description

Care Coordinator

We're seeking a Care Coordinator to join a respected care provider in Bristol. This is an excellent opportunity for someone organised, proactive and passionate about supporting clients and clinicians. The role will be office-based for the first six months, with the potential to move into a hybrid arrangement.

Responsibilities

• Manage incoming client and clinician enquiries.
• Coordinate staffing and match clinicians to client needs.
• Ensure compliance with policies and regulations.
• Maintain accurate records and provide administrative support.
• Collaborate with teams to ensure efficient service delivery.
• Coordinate care: manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users’ conditions.

Qualifications

• NVQ in Health and Social Care (or equivalent).
• Experience in the healthcare or social care sector.
• Excellent communication and organisational skills.
• Confident handling high call volumes.
• Proficient in Microsoft Word, Outlook and Excel.
• Full UK driving licence.

Benefits

• Employee Assistance Programme.
• Retail discounts and workplace pension.
• Gym discounts and Cycle to Work scheme.
• Health Cash Plan.
• Four wellness days and birthday day off.
• Group Life Insurance, Critical Illness and Income Protection cover.