Care Coordinator

Good Oaks Home Care; Epsom; On-site; GBP 24,000 - 26,000; Full time

Job summary

Good Oaks Home Care, une entreprise de soins à domicile récompensée, recherche un Care Coordinator à Epsom. Le rôle implique l'organisation des horaires pour répondre aux besoins des clients tout en assurant une communication efficace avec les parties prenantes. Ce poste offre de belles opportunités de croissance professionnelle dans un environnement de soutien et de développement.

Benefits

20 jours de congés payés plus jours fériés

Support de gestion et formation continue

Couverture des frais de kilométrage

Schéma de réduction Blue Light Card

Vérification DBS payée si nécessaire

Qualifications

• Orienté vers le service et la coopération.
• Confiant en informatique pour la planification et la communication d'équipe.
• Dynamique et édifiant le moral de l'équipe.

Responsibilities

• Produire des horaires hebdomadaires et des emplois du temps de soins.
• Effectuer des visites de soins régulières.
• Gérer l'absence du personnel et allouer les appels comme nécessaire.

Skills

Organisation

Communication

Problème de résolution

Job description

Join Our Award-Winning Team at GoodOaks that values and rewards the caring people who work with us!

At GoodOaks, we're proud of the professional yet personal care that our carers provide. As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding our dedicated staff.

We’re seeking a Care Coordinator to join our team in Epsom. This vital role involves organizing schedules based on clients' requested call times and staff availability, as well as maintaining effective communication with staff, clients, families, and professionals.

This position offers excellent opportunities for professional growth within our expanding business, committed to providing superior home-based care throughout Surrey.

This role is primarily service-based, and you will be expected to cover care calls as required.

Key Responsibilities include:

1. Producing weekly rotas and care schedules to ensure adequate service provision.
2. Undertaking regular care visits, including being available during evenings and weekends when needed.
3. Daily troubleshooting and problem-solving.
4. Managing staff absence, allocating calls, and cancelling care calls when necessary.
5. Assisting in training and inducting new team members.
6. Ensuring continuous and reliable service delivery.

Who are you?

• You are highly organized and efficient with a people-focused approach.
• You possess strong communication skills and maintain a positive attitude with all stakeholders.
• You are IT confident, enabling effective scheduling, team contact, and work planning.
• You are reliable, fostering a strong team ethos and high morale.
• You are growth-oriented, supporting your own and the team's development.
• You are dedicated and energetic.

What do we offer?

• 37.5 to 40 hours per week.
• Salary of £24,000 - £26,000 per annum.
• Paid on-call and overtime.
• 20 holiday days plus bank holidays.
• Mileage covered.
• Supportive management and ongoing support.
• Paid induction and continuous training.
• Blue Light Card discount scheme.
• Paid DBS check if required.

If you are ambitious, positive, and eager to advance your career within our growing business, we would love to hear from you.