Care Coordinator

Lloyd Recruitment; Remote; GBP 30,000 - 32,000; Full time

Job summary

A leading staffing agency in the UK is seeking a Care Coordinator to enhance client-focused care and support for carers. This role emphasizes operational excellence and involves managing a client base, tailored care planning, and hands-on guidance to carers. Ideal candidates should possess care management experience and have strong interpersonal skills. The position offers competitive salary and benefits, including a bonus scheme, remote work opportunities, and professional development support.

Benefits

Salary £30K - £32K DOE

Annual bonus scheme

20 days holiday plus bank holidays

Comprehensive training and onboarding

Fuel allowance / company car

Company pension

Opportunities for professional development

Qualifications

• Previous experience in care management, nursing, health or social care is highly desirable.
• Ability to build trusted relationships.
• Attention to detail in all aspects of care management.

Responsibilities

• Conduct in-home assessments to understand client needs.
• Create and implement personalised care plans.
• Liaise with healthcare professionals to coordinate care.

Skills

Strong interpersonal and communication skills

Excellent organisational skills

Empathy

Resilience

Understanding of CQC compliance

Job description

Care Coordinator

Tunbridge Wells

Lloyd Recruitment Services are working with an award-winning organisation in Kent, who are looking for a Care Coordinator to join their long-standing and supportive team. This is an excellent opportunity to combine client-focused care, carer support, and operational excellence in a role that is both rewarding and impactful.

You will be the key point of contact for clients and carers, ensuring high-quality, personalised care. You will be responsible for growing and managing the client base, carrying out comprehensive assessments, and creating care plans that meet individual needs. You will also provide hands‑on support and guidance to carers, fostering a professional and compassionate working environment.

Key Responsibilities

• Conduct in‑home assessments and initial consultations to understand client needs
• Create, implement, and regularly review personalised care plans
• Support clients during transitions, hospital stays, and end‑of‑life care
• Liaise with healthcare professionals to coordinate safe and effective care
• Monitor client satisfaction and address any concerns promptly
• Recruit, assess, and onboard new carers
• Provide ongoing training, mentorship, and support
• Conduct performance reviews, spot checks, and competency observations
• Foster a positive, supportive environment to ensure carers thrive
• Maintain accurate records, care documentation, and scheduling systems
• Conduct audits to ensure compliance with regulations and best practice
• Support safeguarding processes and act as a trusted point of contact for concerns
• Contribute to team meetings and process improvement initiatives

Required Experience

• Previous experience in care management, nursing, health or social care is highly desirable
• Strong interpersonal and communication skills, with the ability to build trusted relationships
• Excellent organisational skills and attention to detail
• Empathy, resilience, and a genuine passion for helping others
• Understanding of CQC compliance is advantageous
• Car driver-essential

What’s on offer

• Salary £30K - £32K DOE
• Annual bonus scheme
• 20 days holiday plus bank holidays (increasing with service)
• Comprehensive training and onboarding
• Fuel allowance / company car
• Company pension
• Remote/field-based working
• A meaningful role that makes a real difference to clients and carers
• Supportive and collaborative working environment
• Opportunities for professional development and career growth

Extra info

• Refer a friend and earn up to £500 (see website for details)
• Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear back within 5 days, please assume you have not been successful
• By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)

If you’re ready to take the next step in your care career and thrive in a role where every day makes an impact, we’d love to hear from you.

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.