Care Coordinator

Cera Care Ltd; Ebbw Vale; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care provider in Ebbw Vale is seeking a Care Coordinator to manage high-quality care services. Key responsibilities include matching Care Workers to Clients and ensuring compliance with care standards. Candidates should have significant experience in a senior role within a care agency and possess strong organizational skills. The position offers training, employee benefits, and a chance to make a difference in the community.

Benefits

NVQ and in-house training

Employee benefits platform

Company pension scheme

25 days holiday + bank holidays

Paid DBS/PVG

Mileage allowance

Qualifications

• At least two years of experience in a senior role at a Domiciliary Care Agency.
• Motivated to provide high-quality care.
• Good knowledge of scheduling and rota systems.
• Experience in conducting care assessments and reviews.

Responsibilities

• Manage the delivery of high-quality care services.
• Match Care Workers with Clients based on care needs.

Skills

Care assessment skills

Scheduling knowledge

CQC Compliance knowledge

Organizational skills

Detail-oriented

Education

NVQ/SVQ Level 2 or 3

Job description

Position: Care Coordinator

Reporting to: Branch Manager

Overview

We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.

Responsibilities

• Manage the delivery of high quality care services.
• Match Care Workers to Clients based on care level and type, and location when possible.

Requirements

• Ideally two years experience working as a senior for a Domiciliary Care Agency.
• Motivated to deliver first class care.
• Knowledge of scheduling and a rota system.
• Knowledge of CQC/CI/CIW Compliance is essential.
• Ideally experienced in conducting care assessments, care reviews and motivating care staff.
• Organised, methodical, and a good eye for detail.
• Ideally NVQ/SVQ 2 or 3 qualified (not essential).
• Must be a driver with access to a vehicle.
• Registered with the SSSC (Scottish branches).

You'll have access to

• NVQ and in-house Training and development for your role and future Career with us.
• Care rewards via our employee benefits platform with discounts and cashback from over 800 retailers.
• Employee Assistance Programme.
• Mobile phone and other required tech.
• Company pension scheme.
• 25 days holiday entitlement + bank holidays on top.
• Paid DBS/PVG.
• We will fund your qualifications, but there is an SSSC (Scotland) registration fee to be paid by the employee.
• We will fund your qualifications, but there is a SCW (Wales) registration fee to be paid by the employee.
• Mileage Allowance.
• Service and recognition rewards.

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera