Care Co-ordinator

Derbyshire Community Health Services NHSFT; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community health service provider in England is looking for a Care Co-ordinator. This vital role interfaces between service users and various healthcare professionals. Responsibilities include maintaining data systems and promoting independence among service users. The ideal candidate should communicate effectively and have relevant health or social care experience. A flexible approach is vital for dealing with changing priorities. Apply now to make a difference in our community's health services.

Qualifications

• NVQ Level 3 in Business Administration or similar is required.
• Experience working with healthcare professionals is essential.
• Understanding of confidentiality in a healthcare setting is important.

Responsibilities

• Act as a liaison between service users and healthcare providers.
• Maintain IT-based information systems and manage performance data.
• Promote independence and partnership-working among service users.

Skills

Excellent communication skills

Understanding of working with confidential information

Experience in a multi-disciplinary setting

Ability to work in a busy environment

Knowledge of social services structures

Education

NVQ Level 3 Business Administration or equivalent

European Computer Driving License or equivalent

Diploma/HNC level in Business Administration or relevant experience

Job description

Derbyshire Community Health Services NHSFT

Care Co-ordinator

The closing date is 31 December 2025

The role of the Care Co-ordinator is pivotal within primary care as the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.

The Care Co-ordinator will be part of the ARCH Integrated Community team and working alongside GP Practices within Amber Valley.

The Care Co-ordinators provide an administrative, non clinical role, and applications are welcome from anyone with Health or social care experience.

We are looking for excellent communicators who have the enthusiasm and motivation to improve people's lives.

Please note that this post is a hosted post and therefore sits outside of the DCHS structure.

Main duties of the job

The Care Co-ordinator is a pivotal role within the Team and will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.

To maintain IT-based information systems and take responsibility for the production of relevant performance data.

The Care Co-ordinator will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Job responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Education, Qualifications and Training

• NVQ Level 3 Business Administration or equivalent
• European Computer Driving License or equivalent
• Diploma/ HNC level in Business administration (or relevant experience)
• Long term conditions training
• Welfare rights basic training

Experience and Knowledge Required

• Relevant experience of working with healthcare professionals/previous experience in the NHS or social care
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
• Working in a multi-disciplinary setting where influence and negotiation is required
• Experience in use of databases
• Experience of administrative duties
• Knowledge/familiarity with medical terminology
• Working in a busy and demanding environment whilst delivering in a timely manner
• Vulnerable adults awareness
• Experience of care of the elderly
• Knowledge of social services structures
• Understanding of health and social care processes
• Training in continuing care criteria

Values, Drivers and Motivators

• Willingness to undergo further training and development as the job develops
• Requires a flexible approach, and to be highly motivated. The role may need to be reviewed and developed in the future in line with changing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.