Care Assistant - Complex Care

Harmony HealthCare; Ilford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in East London is seeking a compassionate Healthcare Assistant to deliver 1:1 care for clients in their homes. Responsibilities include supporting community access, promoting independence, and providing emotional reassurance. The role requires empathy, strong communication skills, and a commitment to helping clients feel dignified and secure. Full specialist training will be offered, ensuring applicants from all backgrounds are encouraged to apply. Competitive pay and opportunities for personal development are included.

Benefits

Competitive pay with enhanced bank holiday rates

Full specialist clinical training

Opportunities for professional development

Monthly staff recognition programmes

Regular, consistent shifts

Qualifications

• Experience supporting people with complex needs.
• Confidence with clinical tasks or willingness to train.
• Ability to work independently and professionally.

Responsibilities

• Delivering compassionate 1:1 care in the client's home.
• Supporting with community access and social activities.
• Promoting independence and dignity in all tasks.

Skills

Oxygen saturation monitoring

Suctioning

Airway management

Communication

Empathy

Reliability

Job description

At Harmony Healthcare, we believe exceptional care is delivered by exceptional people. We are seeking a compassionate and reliable Healthcare Assistant to support a range of clients in East London. Your care will enable them to live safely, confidently, and with dignity in their own homes. This is a meaningful 1:1 role where you can genuinely see the impact of the support you provide.

Clinical Requirements

• Oxygen saturation monitoring
• Suctioning
• Airway management
• Cough assist
• Ventilation support
• PEG/JEJ management
• Epilepsy management
• Moving and handling
• Personal care
• Medication support

Full specialist training and competency sign‑off are provided by our Clinical Team, so you do not need to have every skill listed to apply.

Shifts Available

• Weekend day shifts
• Weekend night shifts
• 12‑hour shift or shorter calls
• Driver requirements if applicable
• Regular pattern (e.g., every Saturday and Sunday)

What the Role Involves

• Delivering compassionate 1:1 care in the client's home
• Supporting with community access and social activities
• Promoting independence and dignity in all tasks
• Providing emotional reassurance and wellbeing support
• Communicating effectively with the clinical, care, and coordination teams

Your presence will help the client feel safe, supported and in control of their daily routine.

Experience & Skills

• Experience supporting people with complex needs
• Confidence with clinical tasks (or a willingness to train)
• Strong communication and reliability
• Empathy, emotional intelligence and person‑centred values
• Ability to work independently and professionally

We welcome applicants from all backgrounds, including those with lived experience. If you have the right attitude and a passion for care, we can support you with the clinical skills.

We prioritise your wellbeing, development and long‑term success. When you join us, you become part of a supportive, values‑driven organisation committed to helping you grow. You can expect:

• Competitive pay with enhanced bank holiday rates
• Full specialist clinical training
• Regular, consistent shifts
• Monthly staff recognition and reward programmes
• Opportunities for professional development and progression
• A collaborative team who value you as an individual

Our staff stay with us because they feel supported, valued and part of something meaningful.

Our Values At Harmony Healthcare

At Harmony Healthcare, we recruit based on empathy, emotional intelligence and a genuine passion for making a difference - not just qualifications. If you share our values of dignity, inclusion and respect, we will support you to thrive.

Compliance Requirements

All roles are subject to enhanced DBS checks, reference checks, Right to Work verification and full CQC/Schedule 3‑compliant onboarding.

Referral Bonus

• £150 for every Healthcare Assistant you refer
• £250 for every Registered Nurse you refer
• Paid once your referral completes 150 hours.