Card Operations Manager at VC-backed fintech SaaS

Jack and Jill AI; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company is seeking a Card Operations Manager to drive operational initiatives for credit products and support UK expansion. The ideal candidate will need to collaborate closely with product, legal, compliance, and risk teams, ensuring scalable and compliant financial offerings. With at least 4 years of experience in operations or program management, this role offers high autonomy and direct impact on the company's growth and market reach in the UK.

Qualifications

• 4+ years of experience in program management, operations, payments, banking, or card program management.
• Excellent communicator with strong problem‑framing and stakeholder management skills.
• Proven ability to run complex, multi‑stakeholder initiatives end‑to‑end.

Responsibilities

• Serve as the key operational link between Product, Legal, Compliance, Fraud, Risk, and external partners.
• Manage day‑to‑day relationships with partner banks and third‑party providers.
• Build scalable processes for new credit products and monitor reporting to detect trends and anomalies.

Skills

Program management

Operations

Payments

Stakeholder management

Problem framing

Job description

Card Operations Manager

Company Description: VC-backed fintech SaaS

Job Description: Lead operational initiatives for credit products and UK expansion within a fast-growing fintech. You'll collaborate with product, legal, compliance, fraud, and risk teams, while managing external partners to ensure scalable, compliant financial offerings. This role offers high autonomy and a direct impact on the company's growth, operational excellence, and UK market presence.

Location: London, UK

Why this role is remarkable

• Lead operational strategy for new credit products and major UK expansion.
• Join a well-funded fintech backed by top-tier VCs, operating at speed.
• Shape scalable, compliant operational frameworks that drive future product growth.

What you will do

• Serve as the key operational link between Product, Legal, Compliance, Fraud, Risk, and external partners.
• Manage day‑to‑day relationships with partner banks and third‑party providers.
• Build scalable processes for new credit products and monitor reporting to detect trends and anomalies.

The ideal candidate

• 4+ years of experience in program management, operations, payments, banking, or card program management.
• Excellent communicator with strong problem‑framing and stakeholder management skills.
• Proven ability to run complex, multi‑stakeholder initiatives end‑to‑end.