CAMHS Team Lead Administrator

Gloucestershire Health and Care NHS Foundation Trust; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Cheltenham seeks a leader for a team of administrators. You will be responsible for ensuring efficient service delivery relating to referrals and treatment pathways for children and young people. The ideal candidate should promote best practice and maintain confidentiality in managing administrative functions. This role supports clinical services to ensure timely care for families.

Responsibilities

• Lead a team of administrators to ensure efficient administrative service.
• Develop understanding of referral and treatment pathways for Children & Young People.
• Monitor referral/appointment pathways to reduce delays.

Job description

Responsibilities

• To lead a team of administrators, ensuring the provision of a comprehensive, consistent and efficient administrative service.
• To develop a thorough understanding of the processes relating to referrals and treatment pathways for Children & Young People.
• To be responsible for reviewing service provision, involving clinical colleagues, to ensure the administrative function is supporting the proactive management of patients along their pathway and within Local and National Access Targets.
• To be responsible for monitoring of the referral/appointment pathways with appropriate Line Management to reduce delays in patient pathways and escalation of concerns as required.
• To promote practical application of best practice standards, you will develop, implement and provide advice and guidance to staff regarding administrative principles and process to facilitate best practice and ensure efficient management of administration services.
• The post will provide flexible support as needed across the service. Ensure that clinical services are delivered efficiently, and children, young people and families receive a seamless and timely service.
• To maintain confidentiality at all times.