CAMHS Admin Assistant: Rewarding Mental Health Support

Betsi Cadwaladr University Health Board; Llandudno; On-site; GBP 20,000 - 25,000; Full time

Job summary

A North Wales healthcare provider is seeking an enthusiastic Administration Assistant to join the Central Child and Adolescent Mental Health Service Team in Llandudno. The successful candidate will provide administration support to clinical and operational staff, exercise excellent customer service skills, and manage sensitive situations with professionalism. Ideal candidates will have Level 2 IT qualifications and experience in a clerical environment, along with a flexible work approach. Training will be provided for specific systems, including WPAS.

Qualifications

• Previous experience in a clerical, administration, or reception role.
• Experience of working within the NHS is desirable.
• Ability to speak Welsh is beneficial.

Responsibilities

• Provide accurate and prompt administrative function for appointment booking.
• Support Child and Adolescent Mental Health Service with clerical tasks.
• Maintain strict confidentiality while dealing with patients and visitors.

Skills

Excellent customer service

IT skills

Communication skills

Flexible approach to work

Ability to prioritize workload

Education

Level 2 IT/Word/Text Processing Qualification

NVQ Level 2 Business Admin

Job description

A North Wales healthcare provider is seeking an enthusiastic Administration Assistant to join the Central Child and Adolescent Mental Health Service Team in Llandudno. The successful candidate will provide administration support to clinical and operational staff, exercise excellent customer service skills, and manage sensitive situations with professionalism. Ideal candidates will have Level 2 IT qualifications and experience in a clerical environment, along with a flexible work approach. Training will be provided for specific systems, including WPAS.