Café Team Leader: Elevate Service & Nature Experience

Suffolk Wildlife Trust; Lowestoft; On-site; GBP 40,000 - 60,000; Full time

Job summary

A conservation charity is seeking an Assistant Café Team Leader to support the café’s daily operations. In this role, you will ensure outstanding service, manage food preparation and stock, and supervise staff. Ideal candidates should have excellent communication skills, experience in a café environment, and the ability to lead a team effectively. This permanent position offers a starting salary of £17,675.00 per annum and comes with generous benefits including 33 days of annual leave, a pension contribution, and various discounts.

Benefits

33 days annual leave

9% employer pension contribution

Free 24-hour Employee Assistance Programme

Free life insurance from day one

Free access to a private GP

Discounts at high street retailers

10% discount in visitor centre cafes

Qualifications

• Excellent communication and customer service skills.
• Confidence in preparing and serving food and maintaining cleanliness.
• Experience in a similar café environment is essential.

Responsibilities

• Support day-to-day running of the café.
• Lead the café team to deliver outstanding service.
• Manage food preparation and stock management.

Skills

Communication skills

Customer service skills

Food preparation

Teamwork

Leadership

Tools

EPOS till systems

Job description

A conservation charity is seeking an Assistant Café Team Leader to support the café’s daily operations. In this role, you will ensure outstanding service, manage food preparation and stock, and supervise staff. Ideal candidates should have excellent communication skills, experience in a café environment, and the ability to lead a team effectively. This permanent position offers a starting salary of £17,675.00 per annum and comes with generous benefits including 33 days of annual leave, a pension contribution, and various discounts.