Cafe Team Lead: Service, Coaching & Operations

Tesco; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading UK retailer is seeking a Team Leader for their Cafés in Cambridge. The role requires a passion for excellent customer service, experience in hospitality, and the ability to manage daily operations. Responsibilities include maintaining high operational standards, ensuring food safety compliance, and coaching team members. Benefits include flexible working options, training opportunities, and a comprehensive colleague discount scheme. Join a workplace that values inclusivity and recognizes your efforts.

Benefits

Colleague Clubcard discounts

Flexible working options

Retirement savings plan

Life Assurance

Free wellbeing services

Discounts on everyday purchases

Uniform provided

28 days holiday including Bank Holidays

Qualifications

• Experience as Team/Shift Leader in hospitality.
• Knowledge of Health & Safety and Food Safety regulations.
• Proven ability to support and develop colleagues.

Responsibilities

• Maintain operational and safety standards.
• Ensure compliance with food safety regulations.
• Lead and motivate team members to provide excellent service.

Skills

Excellent customer service

Effective communication

Multitasking

Education

Background in hospitality

Job description

A leading UK retailer is seeking a Team Leader for their Cafés in Cambridge. The role requires a passion for excellent customer service, experience in hospitality, and the ability to manage daily operations. Responsibilities include maintaining high operational standards, ensuring food safety compliance, and coaching team members. Benefits include flexible working options, training opportunities, and a comprehensive colleague discount scheme. Join a workplace that values inclusivity and recognizes your efforts.