Café Team Lead: Craft Stellar Service & Growth

BaxterStorey; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in Cheltenham is seeking a Cafe Supervisor. The role requires previous barista experience and a passion for customer service. You will oversee cafe operations, ensure quality standards, and build relationships with guests. The position offers substantial benefits, emphasizing personal growth and development within a collaborative team environment. Join us to deliver exceptional experiences in a vibrant setting!

Benefits

28 Days holiday including bank holidays, pro rata

Plus your birthday off

3 volunteering days

Free meals on shift

Bespoke training and development opportunities

Qualifications

• Must have a contagious passion for coffee and customer service.
• Excellent organisational abilities and high attention to detail required.
• Concise and effective verbal and written communication skills essential.

Responsibilities

• Confidently supervise cafe operations as a lone worker.
• Monitor coffee quality, presentation, and service standards.
• Foster positive relationships with clients and guests.

Skills

Previous experience as a barista

Passion for coffee and customer service

Excellent organisational abilities

Effective verbal and written communication

Ability to adapt to challenges

Job description

A leading hospitality provider in Cheltenham is seeking a Cafe Supervisor. The role requires previous barista experience and a passion for customer service. You will oversee cafe operations, ensure quality standards, and build relationships with guests. The position offers substantial benefits, emphasizing personal growth and development within a collaborative team environment. Join us to deliver exceptional experiences in a vibrant setting!