Cafe Supervisor

Royal British Legion; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community-focused care provider is seeking a dedicated Café Supervisor for their Galanos House Care Home in Southam, Warwickshire. This full-time position requires strong customer service and team leadership skills. Responsibilities include overseeing daily operations, ensuring high-quality food presentation, and managing staff. Paying £14.02 to £15.16 per hour, applicants must have the right to work in the UK and reside within commuting distance.

Qualifications

• Proven experience in a café or similar environment.
• Ability to lead a team and provide excellent service.
• Strong organizational skills.

Responsibilities

• Oversee daily café operations and team management.
• Deliver excellent customer service and manage feedback.
• Assist with staff recruitment and training.

Skills

Customer service skills

Team leadership

Operational management

Job description

Are you an efficient and welcoming Café Supervisor with a passion for delivering exceptional customer service, ensuring the food and beverage service is delivered to the highest quality standards?

We are looking for a Café Supervisor to join our dedicated team at Galanos House Care Home in Southam, Warwickshire. Experience working in a similar environment is essential.

This is a full-time permanent role, 37.5 hours per week with 5 shifts over 7 days.

Pay : £14.02 to £15.16 per hour.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on‑site therefore you will need to live within commutable distance of the care home.

Key responsibilities of the role :

• Oversee daily café operations. Lead a team of staff and volunteers to ensure smooth service, high‑quality food and drink presentation, and a welcoming environment for all customers.
• Deliver excellent customer service. Engage positively with customers, manage feedback and complaints, maintain café presentation, and support special events.
• Assist with staff rotas, recruitment, training, supervision, performance management and maintain a high team morale.

Ensure cleanliness, equipment maint...