Cafe Manager

RA Venues; City of Westminster; On-site; GBP 34,000; Full time

Job summary

A leading premium hospitality provider in London is seeking a Café Manager to oversee operations at an iconic venue. This role involves ensuring top-notch customer service, supervising a frontline team, and managing daily café operations. Candidates should have prior supervisory experience in a similar environment, strong communication skills, and the ability to work under pressure. A competitive salary and benefits package are offered, including annual leave, meals, and wellness services.

Benefits

20 days annual leave plus bank holidays

Free meals on duty

Exclusive travel discounts

Access to wellness, mindfulness, and fitness classes

Digital GP services for you and your family

Up to 44% off cinema tickets

Contributory pension scheme

Career Pathways and MyLearning development programmes

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Outstanding communication skills with guests, staff, and the client.

Responsibilities

• Ensure all deliveries are checked and stored promptly.
• Supervise a positive work environment in the café.
• Using the till, taking orders, and receiving payments.
• Assist with café rotas and maintain stock levels.
• Comply with Food Handling & Hygiene standards.

Skills

Team player

Good communication skills

Ability to work under pressure

Job description

Overview

Café Manager

Location: Churchill War Rooms, London

Salary: £33,826 per annum

Contract Type: Full-Time, Permanent, 5 over 7 days

We're currently on the lookout for an experienced supervisor or assistant manager, that has worked in hospitality or contract catering previously, to join us as our Café Manager at the iconic Churchill War Rooms, located in the heart of London. As the Café Manager, you will be leading the café operation on site, overseeing the day-to-day operation and consistently delivering a high standard of service to all the guests that come through the door. As Café Manager, you\'ll be supported by an experienced General Manager to deliver outstanding customer service and motivate the onsite team to deliver a high level of service.

Why Join Us

At Restaurant Associates, we believe in celebrating individuality and nurturing talent.

We offer a competitive benefits package, including :

• 20 days annual leave plus bank holidays
• Free meals on duty
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Your Key Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly
• Supervising a team within the café, creating a positive environment where the team feel welcomed and supported
• Using the till, taking order and receiving payments
• Completing weekly finance tasks and collaboratively assist the General Manager with any duties and queries associated
• Assisting with café rotas following the General Manager\'s guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are always proactive
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Who We're Looking For

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on what great customer service looks like
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude
• Outstanding communication skills with guests, staff and the client

About Us

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association\'s Food Made Good Programme.

Job Reference: com / 0601 / 90345001 / 52783201 / SU #RA Venues

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