Cafe Growth & Operations Manager

Sales & Marketing; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established café in London is seeking an experienced Business Development Manager to lead operations and drive growth. This role involves managing café operations, developing business strategies, and enhancing customer service. The ideal candidate will have proven experience in hospitality management, strong leadership skills, and a passion for delivering exceptional service. Responsibilities include implementing business plans, analysing market trends, and building partnerships to expand reach. Join a dynamic team and contribute to a recognized coffee brand's success.

Qualifications

• Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager.
• Strong leadership and team management skills with a focus on people development.
• Commercial awareness with experience in sales growth and profit management.
• Excellent communication, organisation, and problem-solving abilities.
• A hands-on approach and passion for delivering outstanding customer service.
• Flexibility to work weekends and peak hours when required.

Responsibilities

• Develop and implement business plans to increase sales and profitability.
• Analyse sales reports and market trends for growth opportunities.
• Create local marketing campaigns to attract customers.
• Build partnerships with local businesses to expand market reach.
• Control costs through efficient stock and labor management.
• Prepare financial and operational reports for senior management.

Skills

Leadership

Team Management

Sales Growth

Customer Service

Communication

Problem-Solving

Tools

POS Systems

MS Office

Financial Reporting Tools

Job description

A well-established café in London is seeking an experienced Business Development Manager to lead operations and drive growth. This role involves managing café operations, developing business strategies, and enhancing customer service. The ideal candidate will have proven experience in hospitality management, strong leadership skills, and a passion for delivering exceptional service. Responsibilities include implementing business plans, analysing market trends, and building partnerships to expand reach. Join a dynamic team and contribute to a recognized coffee brand's success.