Cafe Assistant

ESS – Defence, Energy and Government Services; Exmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service company in the UK is seeking a motivated Cafe Assistant to create beautifully crafted drinks and provide excellent service in a full-time role. The ideal candidate will have experience in customer service and the ability to thrive under pressure. This position supports various military and government sites, with opportunities for career advancement.

Qualifications

• Previous experience in customer service is essential.
• Ability to work under pressure is required.
• Hands-on experience with brewing equipment is a plus.
• Must demonstrate exceptional timekeeping and reliability.

Responsibilities

• Preparing perfectly blended drinks and serving high-quality food.
• Keeping the bar area clean and compliant with health standards.
• Receiving and processing payments efficiently.
• Learning about brewing methods and food presentation techniques.

Skills

Brilliant communicator

Previous experience in customer service

Ability to work under pressure

Hands-on experience with brewing equipment

Exceptional timekeeping and reliability

Job description

We're currently recruiting a driven Cafe Assistant to help us create beautifully crafted drinks for Defence on a full-time basis, contracted to 37.5 hours per week. As a Cafe Assistant, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers.

You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat: Full-time (Days)
• Sun

Please note: This role is contracted to 49 weeks per year

Key Responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Defence and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Candidate

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.