Cabin Crew Leader: Inspire Excellence & Development

British Airways; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading airline based in London is seeking a Cabin Crew Manager to lead, coach, and inspire a large diverse team. The successful candidate will play a crucial role in ensuring the Cabin Crew delivers exceptional customer service and maintains safety standards. This role requires leadership skills, resilience, and the ability to navigate operational challenges. Benefits include staff travel perks and discounts, making it an attractive leadership opportunity in the aviation sector.

Benefits

Unlimited standby tickets on British Airways flights

30 discounted airfares per year

Qualifications

• Experience in leading diverse teams and managing performance.
• Ability to inspire and motivate Cabin Crew.
• Proven record of excellent customer service focus.

Responsibilities

• Lead all stages of the crew lifecycle including recruitment and onboarding.
• Use data to understand performance trends and implement improvements.
• Maintain visible leadership presence across operational hubs.

Skills

Proven people leadership

Excellent communication skills

Decision-making under pressure

Coaching and developing others

Flexibility and adaptability

Job description

A leading airline based in London is seeking a Cabin Crew Manager to lead, coach, and inspire a large diverse team. The successful candidate will play a crucial role in ensuring the Cabin Crew delivers exceptional customer service and maintains safety standards. This role requires leadership skills, resilience, and the ability to navigate operational challenges. Benefits include staff travel perks and discounts, making it an attractive leadership opportunity in the aviation sector.