C&B Operations Manager

Platinum Recruitment Consultancy; Greater London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading recruitment agency seeks a C&B Operations Manager for a premium venue in North Hertfordshire. This full-time role involves leading a skilled team, ensuring exceptional guest experiences, and maintaining high service standards. The ideal candidate has senior hospitality management experience and strong people leadership skills. The position offers autonomy, competitive salary, and enhanced benefits, all in a supportive and values-driven environment.

Benefits

Pension scheme

Enhanced holiday and health benefits

Qualifications

• Senior FOH or hospitality management experience, especially in events or premium service.
• A values-led approach aligned with quality and personality.
• Ability to commute reliably to a countryside venue.

Responsibilities

• Lead, coach, and develop Team Leaders and FOH staff.
• Own service standards and manage end-to-end guest experience.
• Act as a calm senior presence on event days.

Skills

Strong people leadership

Organisational skills

Calm decision-making under pressure

Job description

C&B Operations Manager

Lead standout weddings in North Hertfordshire with a people‑first team. This role offers real autonomy, high staff morale, and the chance to lead exceptional guest experiences at a unique venue known for quality and personality.

About the role

We are recruiting a C&B Operations Manager to own Front of House delivery at a premium countryside weddings and events venue in North Hertfordshire. This senior, trusted position requires calm leadership, attention to detail, and pride in service to make a visible difference on every event day.

The business is widely regarded for doing things properly – with strong staff morale, clear values, and a genuine commitment to quality and character. Due to the rural setting, you must be comfortable travelling to and from a countryside location.

What you’ll get

• Salary: £30,000 – £34,000
• Full‑time, permanent role
• Pension scheme
• Enhanced holiday and health benefits linked to long service
• Autonomy to influence standards, training, and service delivery

What you’ll be doing

• Lead, coach, and develop Team Leaders and FOH staff
• Recruit, train, and retain a motivated, professional team
• Manage rotas, staffing levels, and deployment
• Own service standards and the end‑to‑end guest experience
• Act as a calm senior presence on event days
• Work closely with kitchen and events teams
• Maintain presentation standards and ensure compliance

What we’re looking for

• Senior FOH or hospitality management experience (events or premium service ideal)
• Strong people leadership and organisational skills
• Calm decision‑making under pressure
• A values‑led approach aligned with quality and personality
• The ability to reliably commute to a countryside venue in North Hertfordshire

If you’re looking for a C&B Operations Manager role in North Hertfordshire where leadership, culture, and individuality truly matter, apply now.

Apply now

Job Number | (phone number removed) IND / F&B
Role | C&B Operations Manager
Location | North Hertfordshire

Consultant: Kevin Thomas

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy