Buyer Intelligence Executive

Lipton Media; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A global media organization seeks a motivated Buyer Intelligence Executive to enhance VIP guest experiences at international events. This role involves onboarding VIPs, aligning them with event partners, and ensuring participant qualifications. Key qualities include strong communication and organizational skills, as well as a proactive and personable demeanor. The dynamic nature of this position allows for engagement in up to five events simultaneously with potential travel to locations like Monaco and Singapore, making it ideal for someone who thrives in a fast-paced environment.

Benefits

Bonus

Excellent benefits

Hybrid working model

Qualifications

• Experience in customer service, telesales or sales is essential.
• Strong communicator and team collaborator.
• Proven ability to build and maintain relationships.

Responsibilities

• Guide VIPs through onboarding for Hosted Meetings.
• Identify buyer personas aligning them with event partners.
• Conduct outreach through phone, email, and social channels.
• Qualify participants to ensure eligibility.
• Build relationships with VIPs across communication channels.

Skills

Customer service experience

Telesales experience

Strong communication skills

Attention to detail

Planning and time management

Ability to multitask

Job description

Buyer Intelligence Executive – Events

£28,000 – £35,000 + Bonus + Excellent Benefits

Hybrid Working

Global media business seeks an outstanding Buyer Intelligence Executive to work with their high profile, VIP guests at a series of highly respected, international events.

The role of the Buyer Intelligence Executive / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demographics, overall attendance and support sales/revenue goals for our client's events. The role is fast paced and demanding; you may work on up to 5 international events at any one time. There is scope for international travel, the current team visits Monaco, Dubai, Miami and Singapore to name a few.

Key Accountabilities

• Guide VIPs through the onboarding process for Hosted Meetings, managing registration, event details, administrative support, and inquiries.
• Identify key buyer personas and align them with the most relevant event partners using targeted research and data-driven insights.
• Conduct outreach to potential participants through phone, email and social channels.
• Support the team in qualifying participants to ensure eligibility.
• Build and maintain strong relationships with VIPs through various communication channels.
• Facilitate communication and workflow among project team members and third‑party service providers to meet deadlines.
• Maintain professional client communication, ensuring any challenges are managed discreetly.
• All hands‑on deck pre‑event.

Knowledge, Experience and Skills

• An organised and personable individual, with experience in customer service, telesales or sales.
• A strong communicator, who can work autonomously within their role whilst collaborating with internal teams to deliver a seamless client experience.
• Proven experience in building and maintaining relationships.
• Highly organised and proactive with strong attention to detail and process orientation.
• Excellent planning, prioritisation, and time management skills.
• Strong verbal and written communication skills with a customer‑oriented attitude.
• Confident and personable phone manner, comfortable speaking with senior executives.
• Ability to work efficiently under pressure in a fast‑paced environment and multitask.

Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence.

Our clients range from small start‑up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.