Business Technical Services Specialist

Global Payment Holding Company; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading payment solutions provider is seeking a skilled professional for a role involving technical business knowledge and client relations. The candidate will analyze requirements, provide solutions, and may supervise project components. A Bachelor's Degree in IT or Computer Science and at least 6 years of relevant experience are required. Preferred skills include database development in Oracle and programming knowledge in C/C++. This role offers a full-time position in a dynamic team environment.

Qualifications

• Typically 6+ years relevant experience in technical roles.
• Professional experience working with end-users to meet business needs.
• Understanding of bankcard industry.

Responsibilities

• Provide technical knowledge related to products and projects.
• Analyze requirements and recommend solutions.
• Participate in project management and implementation.

Skills

Technical business knowledge

Client negotiation skills

Data structures understanding

Scripting knowledge

Education

Bachelor's Degree in Information Technology, Computer Science, or equivalent

Tools

Oracle 10g/11g

PL/SQL

C/C++

Microsoft Visual Studio

UNIX/Linux

Job description

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Provides a comprehensive understanding of the technical aspects of our companys products and services and how they integrate into the customers operations and needs. Understands how both software and hardware function and can assess and define what solution or system is needed. Builds customer confidence in our companys technical solutions.

What Part Will You Play

• Provides technical business knowledge related to a product system or project in which guidance and / or solutions are needed.
• May be involved at any or all stages of a project or issue. May be involved with refining a specification designing a product or system managing part or all of a project.
• Performs analysis ensures its accuracy and recommends alternative solutions within project strategy and deliverable prioritization which may include feasibility study and risk analysis. Understands client needs and impacts to their systems and adjusts delivery within the clients requirements.
• May monitor high level implementation plans.
• Works with business technical operations and end users for desired solutions.
• Provides business direction and may handle client negotiation actions.
• May review defined system requirements to ensure they meet the business needs and validates the solution.
• With moderately complex projects may serve as Subject Matter Expert for components and must be able to guide understanding of requirements and impacts to the customer system and strategy.
• Participates in client facing meetings joint venture discussions vendor partnerships client and internal development team working solutions to determine solution approaches.
• Works closely with team to resolve varied and complex issues based on specialized experience and knowledge.
• Consultant for business best practices and industry trends.
• Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role

Minimum Qualifications

Required Experience: Typically Minimum 6 years relevant experience. Scripting knowledge bankcard industry knowledge understanding data structures professional experience working with end-users to meet business needs.

Required Education: Bachelors Degree – Information Technology Computer Science MIS Business or equivalent work experience such as relevant technical background and / or work product / SME knowledge in lieu of a degree.

Preferred Qualifications

Preferred Experience: Technical skills Database Development skills in Oracle 10g / 11g PL / SQL; Database Administration skills in Oracle 10g / 11g; C C ANSI C; and Microsoft Visual Studio; UNIX / Linux Operating Systems.

Preferred Education:

Preferred Certification(s) / Licensing: Certifications in database or other technologies e.g. Oracle Web Java; PCI certifications.

What Are Our Desired Skills and Capabilities

Having wide-ranging experience uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function account or matrix management responsibilities uses knowledge to ensure success strengthen relationships expand the business and may lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level.

JOB COMPLEXITY

Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups both internal and external.

SUPERVISION

Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .

Employment Type: Full-Time

Experience: years

Vacancy: 1