Business System Support Analyst

Cox Automotive; Chester; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading automotive service organization in Chester is seeking a Business System Support Analyst to provide support for financial systems. In this role, you'll work closely with third-party suppliers and internal teams to solve technical issues, implement improvements, and ensure data integrity. Ideal candidates will have experience in system support, excellent problem-solving skills, and a collaborative mindset. This position offers opportunities for professional growth and a flexible working environment.

Benefits

Flexible working hours

Opportunities for career growth

Collaborative environment

Qualifications

• Experience in system support ideally within vehicle funding or financial services.
• Strong understanding of third-party systems and integrations/APIs.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide day-to-day support for third-party system resolving technical issues.
• Collaborate with Product IT and business teams to identify and implement system improvements.
• Translate business requirements into technical solutions.

Skills

Problem-solving

Communication

Collaboration

Organizational skills

Attention to detail

Job description

Business System Support Analyst - NextGear Capital

Location: Chester (Hybrid 2-3 days in the office)

Division: Nextgear Capital part of Cox Automotive Vehicle Funding

Join the Team Powering Smarter Vehicle Funding

At NextGear Capital were transforming how dealerships fund their vehicles with smart flexible solutions. Behind the scenes our systems are the engine that keeps everything runningand were looking for a Business System Support Analyst to help us keep that engine finely tuned.

If youre a problem-solver with a passion for technology and collaboration this is your opportunity to make a real impact in a fast-paced customer-focused business.

What You’ll Be Doing

• Provide day-to-day support for our third-party system resolving technical issues and working closely with our external supplier.
• Collaborate with Product IT and business teams to identify and implement system improvements.
• Translate business requirements into technical solutions and carry out configuration updates.
• Conduct system testing and coordinate updates or changes with our supplier.
• Create user-friendly documentation and deliver training to enhance system understanding.
• Monitor system performance and proactively address inefficiencies.
• Ensure data integrity security and compliance across the platform.
• Support agile delivery by ensuring quality standards are met at the end of each sprint.

What You’ll Bring

Essential

• Experience in system support ideally within vehicle funding financial services or a similar environment.
• Strong understanding of third-party systems and integrations / APIs.
• Excellent problem-solving and communication skills.
• An inquisitive mindset
• Ability to work collaboratively across teams and with external suppliers.
• Strong organisational skills and attention to detail.

Desirable

• Knowledge of SBS SFPW system.
• Experience in automotive sector.
• Familiarity with both B2B and B2C environments.

Why Join Us

• Be part of a growing forward-thinking team at the heart of vehicle funding innovation.
• Work in a collaborative environment where your ideas and input are valued.
• Make a real impact on system performance and customer experience.
• Enjoy flexibility autonomy and opportunities for career growth within Cox Automotive.

Ready to help shape the future of vehicle funding technology

Apply now and bring your expertise to a team that values innovation collaboration and continuous improvement.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this work with a carefully selected and trusted group of recruitment partners.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Who we are

Cox Automotive is the worlds largest automotive service organisation. We provide dependable solutions that improve performance and profitability throughout the vehicle lifecycle to manufacturers fleets and retailers.

Our businesses are organised around our customers core needs across vehicle solutions mobility remarketing funding and retail.

The Benefits

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Testimonials

Aneliese Platts

Senior Designer

The people that work here are what sets Cox Automotive apart. We genuinely work as a team and I feel the same level of support everywhere in the business. Working here is like a family away from home but most importantly we have fun whilst doing it!

Ann Fairbanks

Executive PA & Business Support

I wouldnt be where I am today without Cox Automotive. The company has real culture of learning pushing the boundaries and making YOU better. Its all built on strong values that are more than just words theyre acted on every single day.

Gemma Hepple

National Operations Manager

In my nine years here Cox Automotive has allowed me to learn grow and hone my skills. Theres a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a mans role.

Documents

Required Experience : IC

Key Skills : Law Enforcement,Corporate Strategy,ABB,Corporate Development,Data Analysis,Art

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 35001 - 40000