Business Support Oficer

NRG Resourcing Ltd; Oldbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Business Support Officer in Oldbury for a temporary position. This full-time, office-based role requires providing high-quality administrative support in a busy public sector environment. Candidates should have experience in administrative roles, NVQ Level 1 in Business Administration, and strong skills in Microsoft Office. The role involves updating case management systems and managing correspondence. An immediate start is preferred, and a standard DBS check is required.

Qualifications

• Previous experience in an administrative or business support role.
• Ability to manage diaries and prioritise workload.
• Experience with case management systems is desirable.

Responsibilities

• Updating and maintaining internal case management systems.
• Ensuring accuracy and consistency of records and information.
• Supporting operational staff with system updates and reporting requirements.
• Managing incoming post, emails, and messages.
• Maintaining electronic files and documents.

Skills

Microsoft Office (Word, Excel, Outlook)

Attention to detail

Organisational skills

Written and verbal communication skills

Education

NVQ Level 1 in Business Administration or equivalent

Job description

Business Support Officer

Location: Oldbury (office-based, 5 days per week)
Hours: 37 hours per week
Contract: Temporary until 31st March 2026 (possible extension)
Pay: £13.26 – £13.90 per hour (PAYE), depending on experience

We are recruiting a Business Support Officer to provide high-quality administrative support within a busy public sector environment. This is a full-time, office-based role requiring strong organisation skills and attention to detail.

Key Duties

• Updating and maintaining internal case management systems
• Ensuring accuracy and consistency of records and information
• Supporting operational staff with system updates and reporting requirements
• Managing incoming post, emails, and messages and escalating urgent matters
• Maintaining electronic files, including scanning and uploading documents
• Completing allocated tasks within agreed timescales

Essential Requirements

• Previous experience in an administrative or business support role
• NVQ Level 1 in Business Administration (or equivalent)
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Excellent attention to detail and organisational skills
• Ability to manage diaries and prioritise workload

Desirable

• Experience using case management systems

Additional Information

• Full-time applicants only
• Must be able to travel to Oldbury
• Standard DBS check required
• Immediate start preferred

If you are a reliable and organised administrator looking for your next opportunity, apply now.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.