Business Support Officer

Lasgidi Restaurant and Lounge; Salford; On-site; GBP 42,000; Full time

Job summary

A leading African-specialised restaurant in Manchester seeks a Business Support Officer to provide administrative support and coordinate daily operations. Candidates should have a Bachelor’s degree in a relevant field and at least 2 years’ experience. Strong organizational skills and familiarity with hospitality practices are essential. This is a permanent, full-time position offering a salary of £42,000 per year.

Qualifications

• Minimum 2 years’ experience in an administrative, operational, or business support role.
• Knowledge of African cuisine supply chains and cultural hospitality practices is preferred.
• Experience coordinating events or marketing activities is advantageous.

Responsibilities

• Provide comprehensive administrative, operational, and compliance support.
• Coordinate daily business activities and support the management team.
• Maintain databases and ensure records are up to date.

Skills

Organisational skills

Interpersonal skills

Communication skills

Problem-solving skills

Multitasking skills

Education

Bachelor’s degree in Business Administration, Hospitality Management, or related field

Tools

MS Office Suite

Basic accounting software

Job description

POSITION: Business Support Officer. LOCATION: Manchester. JOB TYPE: Permanent, full-time. JOB REF: LKO-T01. SALARY: £42,000. HOURS: 37.5 hours per week. NO. OF VACANCIES: 1.

JOB DESCRIPTION AND RESPONSIBILITIES: The Business Support Officer will provide comprehensive administrative, operational, and compliance support to ensure the smooth running of the restaurant. This role will coordinate daily business activities, support the management team, and contribute to the strategic development of LKO Foods Ltd.

Key Responsibilities:

• Prepare, format, and distribute documents, reports, and presentations.
• Assist with procurement, ordering supplies, and managing stock to ensure optimal stock levels.
• Support HR with recruitment, onboarding, and training coordination.
• Maintain databases and ensure records are up to date.
• Identify and suggest process improvements to enhance efficiency.
• Work with management to prepare business performance reports.
• Maintain positive working relationships across teams and departments.
• Coordinate marketing materials and social media updates in line with brand standards.
• Support marketing, communications, and customer service functions as needed.
• Monitor regulatory changes relevant to the hospitality industry.

Requirements:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field (or equivalent professional experience).
• Minimum 2 years’ experience in an administrative, operational, or business support role, preferably in hospitality or retail.
• Knowledge of African cuisine supply chains and cultural hospitality practices.
• Experience coordinating events or marketing activities.
• Familiarity with HR/payroll processes and compliance monitoring.
• Strong organisational and multitasking skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Good problem-solving skills and a can-do attitude.
• Competency in MS Office Suite and basic accounting software.
• Ability to work quickly and accurately to deadlines with minimal supervision.
• Flexibility to ensure everything runs smoothly and on rare occasions the ability to work out of hours or at weekends to ensure the systems integrity.

About Lasgidi Restaurant and Lounge: LKO Foods Ltd is a leading African-specialised restaurant committed to delivering authentic, freshly prepared dishes that showcase the vibrant flavors and culinary traditions of Africa.